Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.1/4573
Título: Performance assessment in primary health care: a systematic review of the literature and a new research agenda
Autor: Kalinichenko, Olena
Amado, Carla
Santos, Sérgio Pereira dos
Palavras-chave: Primary health care
Performance assessment
Equity
Efficiency
Effectiveness
Data envelopment analysis
Data: Jul-2012
Editora: University of Cambridge, Institute for Manufacturing
Resumo: The aim of this research is to carry out a systematic review of the studies devoted to the performance assessment of primary health care providers. Focusing on the peculiarities of performance evaluation in the public sector, we examine performance measurement categories, dimensions and techniques in order to provide a holistic picture of the main developments and opportunities in the referred domain and to identify future research directions.
Peer review: yes
URI: http://hdl.handle.net/10400.1/4573
ISBN: 978-1-902546-43-8
Aparece nas colecções:FEC2-Artigos (em revistas ou actas indexadas)



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