Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.1/4696
Título: Sensory marketing and tourist experiences
Autor: Agapito, Dora
Pinto, Patrícia
Mendes, Júlio
Palavras-chave: sensory marketing
five senses
tourist experiences
experiential paradigm
Data: 2012
Editora: Research Centre for Spatial and Organizational Dynamics
Citação: Dora Agapito, Patrícia Oom do Valle e Júlio Mendes. 2012. Sensory marketing and tourist experiences. Spatial and Organizational Dynamics Discussions Papers. 10: 7-19.
Resumo: Marketing has been increasing its focus on the role of the five human senses in consumer behaviour, since research under the experiential paradigm has pointed to multisensory stimuli as intensifiers of consumers’ experiences, such as tourist experiences. Whereas previous studies in tourism touted vision, current research claims a holistic approach to sight, hearing, smell, taste and touch in order to develop effective communication and branding strategies, as well to boost the performance of destinations and tourist organizations by designing and creating conditions to enhance tourist experiences. This study aims to present the main contributions of the literature on a sensory marketing approach to the tourist experience, and to discuss some preliminary results of an empirical study on the role of human senses in tourist experiences in rural areas. Data analysis from a questionnaire presented to tourists supports the multisensory nature of tourist experiences and the importance of the five senses to the intensity of the experience.
Peer review: yes
URI: http://hdl.handle.net/10400.1/4696
ISSN: 1647-3183
Aparece nas colecções:FEC2-Artigos (em revistas ou actas indexadas)

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