Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.1/6927
Título: Aligning business processes and work practices
Autor: Zacarias, Marielba
Martins, Paula Ventura
Palavras-chave: Business process modelling
Data: 1-Jan-2012
Editora: Elsevier
Citação: Zacarias, Marielba; Martins, Paula Ventura. Aligning Business Processes and Work Practices, Procedia Technology, 5, 1, 234-243, 2012.
Resumo: Current business process modeling methodologies offer little guidance regarding how to keep business process models aligned with their actual execution. This paper describes how to achieve this goal by uncovering and supervising business process models in connection with work practices using BAM. BAM is a methodology for business process modeling, supervision and improvement that works at two dimensions; the dimension of processes and the dimension of work practices. The business modeling component of BAM is illustrated with a case study in an organizational setting.
Peer review: yes
URI: http://hdl.handle.net/10400.1/6927
DOI: http://dx.doi.org/10.1016/j.protcy.2012.09.026
ISSN: 2212-0173
Versão do Editor: http://www.sciencedirect.com/science/article/pii/S2212017312004574
Aparece nas colecções:FCT2-Artigos (em revistas ou actas indexadas)

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