Agapito, Dora2022-10-112022-10-1120221743-873Xhttp://hdl.handle.net/10400.1/18363A multi-sensory approach to experiences in tourism has received increasing attention in the last decade, especially in research recognising the multidisciplinary nature of visitor experiences within management systems. The visual dimension of aesthetics has been dominant in exploring visitor encounters with places and destinations in general, and with cultural heritage sites in particular. The focus on ocular appreciation prevents understanding the complexity of tourist experiences in heritage contexts that carry both visual and non-visual (aural, haptic, gustatory, olfactory) significance.engjournal article10.1080/1743873X.2022.2065055