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Escala de competências de comunicação intercultural: evidências métricas para a versão portuguesa
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Abstract(s)
A globalização e os fluxos migratórios têm vindo a tornar as sociedades e as
organizações cada vez mais diversas a nível socioeconómico, linguístico e cultural. Para
fazer face a essa diversidade cultural é fundamental adquirir competências de
comunicação intercultural que permitam uma interação e comunicação eficaz,
facilitando, assim, o ajustamento e a integração quer em contexto organizacional quer
em contexto social. Sendo Portugal um país caracterizado pela diversidade cultural e,
dada a atualidade e pertinência das competências de comunicação intercultural nestes
cenários, o presente estudo tem como objetivo a análise de confiabilidade e estrutura
fatorial da versão Portuguesa da escala de Competências de Comunicação Intercultural
(ICC) de Arasaratnam (2009). É um estudo integrado num projeto mais amplo de
validação da ICC na versão portuguesa. Com uma amostra total de 588 participantes,
com idades compreendidas entre os 17 e os 77 anos (M = 24; DP = 9.461), os resultados
obtidos revelaram que um modelo de três fatores com oito itens apresentou o melhor
ajustamento. São discutidas as implicações e orientações para futuras pesquisas.
Globalization and migratory fluxes have been allowing the societies and organizations to become more and more diverse at socioeconomic, linguistic, and cultural levels. To face this cultural diversity, it is essential to acquire intercultural communication competences that allow an interaction and effective communication, facilitating the adjustment and integration in both organizational and social context. Since Portugal is known as a country characterized by its cultural diversity and given to the present and pertinence of intercultural communication competence in these scenarios, the present study aims to analyze the reliability and factorial structure of the Portuguese version of the Intercultural Communication Competence scale (ICC), from Arasaratnam (2009). This study integrates a broader project to validate the ICC in the Portuguese version. A total sample of 588 participants, aged between 17 and 77 years old (M = 24; SD = 9,461) participated in this study. The results obtained revealed that the three-factor model with eight items showed the best adjustment. The implications and guidelines for future research are also discussed.
Globalization and migratory fluxes have been allowing the societies and organizations to become more and more diverse at socioeconomic, linguistic, and cultural levels. To face this cultural diversity, it is essential to acquire intercultural communication competences that allow an interaction and effective communication, facilitating the adjustment and integration in both organizational and social context. Since Portugal is known as a country characterized by its cultural diversity and given to the present and pertinence of intercultural communication competence in these scenarios, the present study aims to analyze the reliability and factorial structure of the Portuguese version of the Intercultural Communication Competence scale (ICC), from Arasaratnam (2009). This study integrates a broader project to validate the ICC in the Portuguese version. A total sample of 588 participants, aged between 17 and 77 years old (M = 24; SD = 9,461) participated in this study. The results obtained revealed that the three-factor model with eight items showed the best adjustment. The implications and guidelines for future research are also discussed.
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Keywords
Competências de comunicação intercultural Propriedades Psicométricas População portuguesa Escala