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Importância do bem-estar no trabalho para o desempenho dos jovens trabalhadores aplicação no Real Hotels Group
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| 1.87 MB | Adobe PDF |
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Abstract(s)
O presente estudo foca-se na análise da influência da satisfação e do bem-estar no desempenho dos trabalhadores, com especial destaque para os mais jovens. De forma a melhorar a performance e reter jovens talentos nos quadros da empresa, é fundamental compreender as suas necessidades e aspirações. Neste sentido, foi conduzido um estudo no Real Hotels Group que contou com a participação de 179 colaboradores, dos quais 105 eram do género feminino e 74 do género masculino. Os objetivos do estudo incluíam: I) Avaliar o nível de satisfação e bem-estar geral dos trabalhadores da empresa; II) Avaliar fatores específicos de satisfação e bem-estar no local de trabalho; III) Detetar diferenças nas avaliações de bem-estar e satisfação entre os trabalhadores que compõem as diferentes gerações; IV) Relacionar os resultados do estudo com os resultados da avaliação de desempenho do Real Hotels Group. Em termos gerais, os resultados demonstraram níveis elevados de satisfação e bem-estar entre os colaboradores. O método de avaliação de desempenho revelou-se o aspeto menos satisfatório, enquanto as relações interpessoais no ambiente de trabalho foram altamente satisfatórias. No que concerne ao bem-estar, o stresse e a fadiga decorrentes do trabalho foram os principais pontos negativos. Quanto às diferentes gerações, a Geração Z apresentou avaliações medianas menos satisfatórias na maioria dos aspetos, enquanto os Baby Boomers obtiveram as pontuações mais elevadas. Embora, no geral, não tenham sido identificadas diferenças estatisticamente significativas, ocorreram algumas exceções, como no caso da satisfação com as instalações partilhadas pelo staff e a flexibilidade de horários, que variaram mais entre as diferentes gerações. Além disso, as avaliações de desempenho refletiram, em certa medida, os resultados do estudo, com os colaboradores mais jovens a receberem avaliações menos favoráveis.
The present study focuses on analyzing the influence of employee satisfaction and well-being on performance, with a special emphasis on younger workers. In order to enhance performance and retain young talent within the company, it is essential to comprehend their needs and aspirations. In this regard, a study was conducted at the Real Hotels Group, which involved the participation of 179 employees, including 105 females and 74 males. The study objectives included: I) Assessing the overall level of employee satisfaction and well-being within the company; II) Evaluating specific factors of satisfaction and well-being in the workplace; III) Identifying differences in well-being and satisfaction ratings among workers from different generations; IV) Establishing a correlation between the study results and the performance evaluations at the Real Hotels Group. In general terms, the results indicated high levels of satisfaction and well-being among employees. The performance evaluation method proved to be the least satisfactory aspect, while interpersonal relationships in the workplace were highly satisfying. Regarding well-being, work-related stress and fatigue were the primary negative points. Concerning different generations, Generation Z showed less satisfactory median ratings in most aspects, whereas Baby-Boomers achieved the highest scores. Although, overall, no statistically significant differences were identified, there were some exceptions, such as in the case of satisfaction with shared facilities and schedule flexibility, which varied more among different generations. It was also observed that performance evaluations somewhat mirrored the results obtained in the case study, where younger workers received the lowest ratings.
The present study focuses on analyzing the influence of employee satisfaction and well-being on performance, with a special emphasis on younger workers. In order to enhance performance and retain young talent within the company, it is essential to comprehend their needs and aspirations. In this regard, a study was conducted at the Real Hotels Group, which involved the participation of 179 employees, including 105 females and 74 males. The study objectives included: I) Assessing the overall level of employee satisfaction and well-being within the company; II) Evaluating specific factors of satisfaction and well-being in the workplace; III) Identifying differences in well-being and satisfaction ratings among workers from different generations; IV) Establishing a correlation between the study results and the performance evaluations at the Real Hotels Group. In general terms, the results indicated high levels of satisfaction and well-being among employees. The performance evaluation method proved to be the least satisfactory aspect, while interpersonal relationships in the workplace were highly satisfying. Regarding well-being, work-related stress and fatigue were the primary negative points. Concerning different generations, Generation Z showed less satisfactory median ratings in most aspects, whereas Baby-Boomers achieved the highest scores. Although, overall, no statistically significant differences were identified, there were some exceptions, such as in the case of satisfaction with shared facilities and schedule flexibility, which varied more among different generations. It was also observed that performance evaluations somewhat mirrored the results obtained in the case study, where younger workers received the lowest ratings.
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Keywords
Bem-estar Saúde Desempenho Organizações Jovens trabalhadores.