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Transforming museum management through ICT adoption: an analysis of the Portuguese context during the COVID-19 pandemic

2024-04Artigo científico Acesso aberto
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datacite.subject.sdg09:Indústria, Inovação e Infraestruturas
datacite.subject.sdg11:Cidades e Comunidades Sustentáveis
datacite.subject.sdg04:Educação de Qualidade
dc.contributor.authorRoque, Maria Isabel
dc.contributor.authorCampos, Ana Cláudia
dc.contributor.authorAlmeida, Sofia
dc.contributor.authorPasandideh, Shabnam
dc.date.accessioned2026-05-15T13:36:15Z
dc.date.available2026-05-15T13:36:15Z
dc.date.issued2024-04
dc.description.abstractThis study aims at analysing the development of digital co-creative strategies adopted by museums during the COVID-19 pandemic and the transformative potential of co-creative experiences with the help of digital tools to redefine the relationship between the museum and its audiences. This is exploratory research using online qualitative surveys applied to Portuguese museums during the COVID-19 pandemic for participation of virtual audiences for data collection and analysis. Results from this study contribute to managers’ awareness of museum digital transformation around the world sharing similar contexts and that may want to develop the participatory approach with the support of digital technologies. Results show new avenues for the adoption and implementation of digital strategies in museum management. To the authors’ knowledge, this is one of the first studies to explore the participatory museum framework combined with the development of digital strategies applied to museums following COVID-19.eng
dc.identifier.doi10.1080/1743873x.2024.2331239
dc.identifier.eissn1747-6631
dc.identifier.issn1743-873X
dc.identifier.urihttp://hdl.handle.net/10400.1/28975
dc.language.isoeng
dc.peerreviewedyes
dc.publisherInforma
dc.relationResearch Centre for Tourism, Sustainability and Well-being
dc.relationCentre of Geographical Studies
dc.relationCentre of Geographical Studies
dc.relation.ispartofJournal of Heritage Tourism
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectParticipatory museum
dc.subjectCo-creation
dc.subjectMuseum experience
dc.subjectDigital technologies
dc.subjectCOVID-19 pandemic
dc.titleTransforming museum management through ICT adoption: an analysis of the Portuguese context during the COVID-19 pandemiceng
dc.typejournal article
dspace.entity.typePublication
oaire.awardNumberUIDB/04020/2020
oaire.awardNumberUIDB/00295/2020
oaire.awardNumberUIDP/00295/2020
oaire.awardTitleResearch Centre for Tourism, Sustainability and Well-being
oaire.awardTitleCentre of Geographical Studies
oaire.awardTitleCentre of Geographical Studies
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04020%2F2020/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F00295%2F2020/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDP%2F00295%2F2020/PT
oaire.citation.issue5
oaire.citation.titleJournal of Heritage Tourism
oaire.citation.volume19
oaire.fundingStream6817 - DCRRNI ID
oaire.fundingStream6817 - DCRRNI ID
oaire.fundingStream6817 - DCRRNI ID
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameCampos
person.givenNameAna Cláudia
person.identifier.ciencia-id9D14-5E90-B55D
person.identifier.orcid0000-0002-5816-5137
person.identifier.scopus-author-id56844659700
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
project.funder.nameFundação para a Ciência e a Tecnologia
project.funder.nameFundação para a Ciência e a Tecnologia
relation.isAuthorOfPublication02762b83-254f-4977-b3a5-9e04ba3af91f
relation.isAuthorOfPublication.latestForDiscovery02762b83-254f-4977-b3a5-9e04ba3af91f
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