Percorrer por autor "Chan, Chung-Shing"
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- The effect of pre-trip virtual reality and on-site smart device use on accessible tourism experiencesPublication . Chan, Chung-Shing; Wong, Shing Yan; Agapito, Dora Lúcia Miguel; Tam, VeledaThis study investigates the contribution of pre-visit virtual reality (VR) experiences and the use of smart devices (SDs) in enhancing accessible tourism for visitors with hearing loss at Yim Tin Tsai Island, a rural destination in Hong Kong. A total of 163 participants, including 78 individuals with varying degrees of hearing impairment and 85 persons without reported disabilities, participated in a self-guided visit. They were randomly assigned to four groups based on whether a VR experience was provided before the visit and whether SDs were used during the visit. Post-visit focus group discussions explored challenges faced, solutions proposed, and perceptions of VR and SD applications. The findings suggest that while VR and SDs offer practical and emotional benefits, visitors with hearing loss do not perceive them as particularly effective in overcoming barriers or significantly enhancing their experiences on the island. Recommendations proposed to improve tourism experiences of visitors with hearing loss include the provision of a multi-sensory environment and information supplementing the visit in VR experiences, as well as adopting a non-intrusive and intuitive approach in presenting information on smart devices.
- Sensory experience of visitors with hearing impairment on a rural island destinationPublication . Chan, Chung-Shing; Wong, Shing Yan; Tam, Veleda; Agapito, Dora Lúcia MiguelThis study aims to examine the sensory experiences of visitors with hearing impairment (HI) in the context of a rural destination. A series of field visits have been run over four seasons at the island of Yim Tin Tsai (YTT) in Hong Kong, involving 85 participants without impairment and 78 participants with HI. Spatial mapping and focus group discussions have been employed to perceive their sensory impressions and appraisals of YTT. The empirical data collected offers opportunities for in-depth examination of multisensory experiences of visitors with HI from a spatial perspective, as well as any differences with participants without impairment regarding their sensory perceptions. The paper concludes by emphasizing the importance of offering a vivid multisensory environment by preserving and utilizing the natural landscape, such that visitors with HI can be left with a fulfilling and rewarding experience.
- The sensory experience of visitors with hearing impairment in Hong Kong Wetland Park based on spatial sensory mapping and self-reported textual analysisPublication . Chan, Chung-Shing; Shek, Kwo Fung; AGAPITO, DORAThis study investigates the multi-sensory experience of visitors with hearing impairment (HI) in Hong Kong Wetland Park through spatial mapping of their self-reported positive and negative sensory stimuli, and expres-sion of the overall experience. A series of field visits for a total of 104 sampled voluntary HI participants were set up, applying a modified Sensory Experience Elicitation Protocol (SEEP) instrument in the form of self-administered questionnaire, to extract sensory information. The results show the geographical distribution of sensory stimuli and their spatial pattern of magnitude across different zones and features in the Wetland Park. Tactile experience of the HI participants is relatively rich compared to other non-visual senses. A combination of different stimuli can be found in the park, although visual, auditory and tactile elements seem to be more prominent.