Browsing by Author "Correia, Marisol"
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- Framework for a Hospitality Big Data Warehouse: The Implementation of an Efficient Hospitality Business Intelligence SystemPublication . Ramos, Celia; Martins, Daniel; Serra, Francisco; Lam, Roberto; Cardoso, Pedro; Correia, Marisol; Rodrigues, Joãoorder to increase the hotel's competitiveness, to maximize its revenue, to meliorate its online reputation and improve customer relationship, the information about the hotel's business has to be managed by adequate information systems (IS). Those IS should be capable of returning knowledge from a necessarily large quantity of information, anticipating and influencing the consumer's behaviour. One way to manage the information is to develop a Big Data Warehouse (BDW), which includes information from internal sources (e.g., Data Warehouse) and external sources (e.g., competitive set and customers' opinions). This paper presents a framework for a Hospitality Big Data Warehouse (HBDW). The framework includes a (1) Web crawler that periodically accesses targeted websites to automatically extract information from them, and a (2) data model to organize and consolidate the collected data into a HBDW. Additionally, the usefulness of this HBDW to the development of the business analytical tools is discussed, keeping in mind the implementation of the business intelligence (BI) concepts.
- Livro de Atas, 9.º Congresso Nacional de Práticas Pedagógicas no Ensino Superior, 6 e 7 de julho de 2023Publication . Esteves, Eduardo; Estêvão, Maria Dulce da Mota Antunes de Oliveira ; Monteiro, Jânio; Correia, MarisolJá com a próxima edição do CNaPPES no horizonte, temos uma enorme satisfação de vos apresentar o Livro de Atas do 9.º Congresso Nacional de Práticas Pedagógicas no Ensino Superior, CNaPPES.23, onde poderão encontrar todos os artigos completos que os autores entenderam partilhar connosco, também sujeitos a revisão antes desta sua publicação. O CNaPPES nasceu para permitir e promover a partilha pedagógica no Ensino Superior e esta é a melhor forma de refletirmos juntos sobre o que funcionou (e não funcionou) em contexto real de prática pedagógica, nas diversas áreas do Ensino Universitário e o Ensino Politécnico. Neste livro poderão reencontrar os contactos dos diversos autores, o que poderá permitir uma maior proximidade entre elementos da comunidade académica que têm interesses comuns.
- Portuguese and spanish DMOs’ accessibility Apps and websitesPublication . Fernández-Díaz, Elena; Correia, Marisol; de Matos, Nelson“Tourism for all” is based on three main aspects: accessible tourism, sustainable tourism and social tourism. Accessibility is an essential part of responsible and sustainable tourism. A sizable segment of the population comprises people who have a type of disability or people who are older and, as a result of age, experience diminished physical and/or mental abilities. The aim of this study is to analyze whether the mobile applications and websites of Portuguese and Spanish Destination Management Organizations (DMOs) are accessible. For this purpose, accessible destinations listed by the Tur4all project were taken as a sample for a quantitative exploratory study. Several tools related to accessibility were used to determine their level of compliance with the Web Content Accessibility Guidelines (WCAG) 2.1. The results reveal that the percentage of non-compliance with accessibility criteria is very high in DMOs in Portugal and especially in Spain. In conclusion, tourism for all is important, including its digital tools. The practical implications include guidance on accessibility for institutions and companies, as well as a need to raise awareness of its importance in the tourism sector. This is the only study that analyzes the accessibility of both apps and websites of the same institution according to the requirements in WCAG 2.1.