Percorrer por autor "Tran, Nguyen Hai Ngan"
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- Academic self-initiated expatriates’ management in host transnational higher education institutions: motivations, perceived challenges and work performancePublication . Tran, Nguyen Hai Ngan; Amado, Carla; Pereira dos Santos, SérgioThis study aims to enhance sustainable global human capital management in transnational higher education (TNHE) by exploring the motivations of academic self-initiated expatriates (ASIEs) and the incentives for host institutions to attract international talent. Grounded in the international adjustment framework and the ability, motivation and opportunity (AMO) framework, it addresses the underexplored management of ASIEs within TNHE contexts, identifying factors that enhance their adjustment, motivation and performance.Design/methodology/approachUsing a qualitative research approach, the study employed predefined theoretical frameworks to conduct 22 in-depth interviews with both host institution managers and ASIEs in 11 TNHE programmes across Vietnam.FindingsThe study reveals significant gender imbalances among ASIEs, with most originating from non-English-speaking countries. Visa and work permit acquisition challenges are prominent for both ASIEs and host institutions. Although ASIEs' qualifications are highly valued, adaptability proves to be a more decisive criterion for selection. Most participants reported job satisfaction; however, notable differences emerged regarding motivations, salary expectations, retention preferences, performance management and determinants of success in expatriate roles.Originality/valueThis study contributes to TNHE literature by providing tailored recommendations for sustaining ASIEs' management practices. By extending the AMO framework to TNHE, this research offers actionable insights into the role of culturally tailored motivation- and opportunity-enhancing practices that can help mitigate ASIEs' adaptation challenges. The findings underscore the need for targeted human resource management (HRM) policies that address the specific needs of ASIEs, aiming to strengthen ASIEs' retention and institutional alignment.
- Challenges and success factors of transnational higher education: a systematic reviewPublication . Tran, Nguyen Hai Ngan; Amado, Carla; Santos, Sérgio Pereira dosThis paper provides an analysis of the literature on transnational education to identify the key challenges and success factors for the sustainable operation of transnational higher education (TNE) programmes as perceived by key stakeholders. Probing the stakeholders' perspectives and applying a systematic approach, this study analyses 227 English-written articles retrieved from the Web of Science database published from 2000 to 2021. Key challenges identified include difficulties in managing the TNE programmes, ensuring quality assurance, adapting the curricula to the local contexts, accommodating offshore students' learning styles, creating studying environments for TNE students equivalent to those in the home institutions, ensuring preparedness of the academic staff, and facilitating the knowledge transfer in the host countries. The analysis also highlights six factors for the sustainable development of TNE programmes, including the effectiveness of the operations, the internationalization of the curricula, the transnational experience of the students, the development of the transnational staff, the existence of a proper regulatory framework in the host countries, and the development of a global systematic data collection for quality assurance. In addition, the evidence collected suggests that while the transition from domestic into a foreign programme can be rewarding, it demands appropriate planning and implementation.
- Optimising resource utilisation in TNE franchise networks: a data envelopment analysis-based approachPublication . Tran, Nguyen Hai Ngan; Dass, Rajinder; Amado, Carla; Pereira dos Santos, SérgioPurpose – Franchising programmes in higher education institutions (HEIs) face critical challenges in optimising resource use, enhancing productivity and ensuring effectiveness acrosstransnational networks. This study evaluates the performance of 18 franchise programmes within a single transnational higher education (TNE) network in three dimensions: admission efficiency, teaching efficiency and teaching effectiveness. Design/methodology/approach – Using a three-stage data envelopment analysis (DEA) model, this study examinesresource utilisation, efficiency-effectivenesstrade-offs and managerial performance gapsin businessrelated undergraduate programmes within a British university’s TNE network. The model enables internal benchmarking and real-world improvement mapping tailored to specific input–output dynamics. Findings – The results reveal marked performance heterogeneity, with only a single programme achieving maximumscores across all three dimensions.Admission efficiency emerged as a critical constraint, indicating room for scaling student recruitment without additional resources. Notable trade-offs across performance dimensions were identified, pushing for differentiated improvement strategies. High-performing programmes also serve as performance benchmarks, offering operational and managerial insight for cross-learning across the network. Originality/value – This study contributes to the performance management literature by creatively applying DEA within the specialised context of franchised TNE networks, a previously underexplored area in productivity research. It introduces a multidimensional staged DEA framework that captures efficiency– effectiveness trade-offs and supports performance benchmarking. Our findings contribute both theoretical advances in performance science and practical tools for academic network governance, offering actionable guidance for enhancing efficiency and effectiveness in TNE delivery systems.