Browsing by Author "do Carmo, Manuel"
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- Absorptive capacity and cultural diversity in the restaurant sectorPublication . Lins de Moraes, Michelle; Carvalho, Inês; Silva, Bernardo; Correia, Antónia; do Carmo, ManuelAn important way to develop innovation is through organizations’ absorptive capacity (ACAP). ACAP can be understood as the ability of companies to innovate through the application of external knowledge (Cohen & Levinthal, 1990). One hospitality industry that could potentially leverage ACAP is restaurants. Innovation is still scarcely applied in restaurant companies despite the relevance of competitive advantage stemming from innovation (Blöcher & Alt, 2021). According to Gao et al. (2017), one of the most relevant ACAP models in the literature was developed by Zahra and George in 2002. It considers the following dimensions: antecedents (knowledge sources); activation triggers (aspects that encourage companies to search for external knowledge, e.g. crises); components (acquisition, assimilation, transformation, and exploitation of knowledge); (in)formal social integration mechanisms (which promote the sharing of knowledge among employees); regimes of appropriability (e.g. patents); and outcomes (e.g. innovation). Recent studies have highlighted the relevance of employees to ACAP dimensions in the tourism sector (Moraes et al., 2021). In fact, the workforce of this sectors has high levels of cultural diversity. Cultural diversity has been considered a key aspect for management innovation in these companies (Manoharan et al., 2019). The number of publications about ACAP in tourism has increased in the last years; however, the relationship between ACAP and aspects such as cultural diversity is still an understudied subject. The present study researched how cultural diversity in the workforce is associated with restaurants’ ACAP in order to contribute to a better understanding about these dynamics.
- Airbnb and neighbourhoods: an exploratory studyPublication . Petruzzi, Marina A.; Marques, Gabriela S.; do Carmo, Manuel; Correia, AntoniaPurpose This study aims to identify residents' perceptions of the impacts of Airbnb through an exploratory study that accounts for 94 residents in Lisbon, Portugal, in neighbourhoods with a high number of accommodations listed on the Airbnb platform. Design/methodology/approach A quantitative research was conducted. A questionnaire was designed and administered within the selected neighbourhoods. Factor analysis using the principal component methods is used to reduce the items evaluated. Findings The study reveals that residents have perceptions of both agreement and disagreement towards the impacts of the sharing economy in economic, environmental and sociocultural aspects. Positively perceived impacts refer to interactions with tourists, natural preservation and increase in business and job opportunities. Conversely, the growth of rent prices, the increase in noise issues, the change in the local culture and the threat of losing authenticity and traditions are the dimensions that may lead to negatively perceived impacts towards Airbnb. Research limitations/implications In spite of being the largest network for sharing accommodation, Airbnb is not the only one. Research on individual perceptions analyses the understandings of each person, which can be built and shaped by the context. In spite of the potential of the Likert scale, qualitative research should be added to enrich future studies. Practical implications This study identified several challenges for Airbnb and other sharing platforms, including residents' concerns over noise, the threat of losing identity, changes in the local culture and rise in rent prices. Originality/value The study is dedicated to analyzing the host community residents and identifying their perceptions of impacts of the sharing economy. The use of residents' perceptions provides useful insights that may be considered when planning, developing and implementing local policies.