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  • Translate into spanish of the conditions for work effectiveness questionnaire (CWEQ II)
    Publication . Mendoza Sierra, Maria Isabel; Orgambidez-Ramos, Alejandro; Borrego Ales, Yolanda; Gonçalves, Gabriela Maria Ramos; Santos, Joana
    The objective of this study is to adapt and translate into Spanish the Conditions for Work Effectiveness Questionnaire -CWEQ II-(Laschinger, Finegan, Shamian & Wilk, 2001). A process of translation and reverse-translation was applied to the scale's items, whose psychometric properties were then examined using a sample of 346 employees from a Spanish public university. Reliability, factor structure (confirmatory factor analysis) of the scale and relationships between structural, general and psychological empowerment are investigated. Results showed a multidimensional scale of four first-order factors (access to opportunities, information, support and resources) as the original one, and positive relations between structural, general and psychological empowerment in the workplace. Theoretical and practical implications of the findings are discussed and suggestions to further research are made.
  • Organizational culture, internal marketing, and perceived organizational support in portuguese higher education institutions
    Publication . Santos, Joana; Gonçalves, Gabriela Maria Ramos
    Changes imposed on public higher education institutions try to adopt some management practices in public organizations. In this study, we intend to understand how organizational culture (support, innovation, goals, rules) and internal marketing can contribute to the organizational support of employees of higher education institutions. The study was developed with a sample of 635 employees. The results show that organizational culture and internal marketing contribute to the explanation of perceived organizational support (POS). Then, through a structural equation model, it was possible to confirm the contribution of support culture and internal marketing to the explanation of POS. More studies are necessary taking students' point of view into account. These results reveal the importance of the fact that organizations need to implement a culture of support and appropriate internal communication networks that allow employees to perceive social support.