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- Sensory experiences in heritage contexts: a qualitative approachPublication . Bender, Ana Carolina; Martins Guerreiro, Maria Manuela; MIGUEL AGAPITO, DORA LÚCIA; Sequeira, Bernardete; da Costa Mendes, JúlioThis study explores the sensory experience at heritage sites from the visitors' perspective. A qualitative and exploratory approach was used, considering two data collection methods: semi-structured interviews and in situ focus groups. This empirical study was conducted in the Algarve region, a southern Portugal's sea and sun destination. The data was compiled and analyzed through a thematic content with QSR NVivo 12. The findings suggest that managers should explore and understand tangible, intangible (or immaterial) elements that influence visitors' experiences, attitudes, and behaviours toward the physical environment. In this sense, managers must converge efforts to highlight the sensory cues intrinsic to each site. Furthermore, considering the scarce research addressing sensory experiences in heritage contexts, this study contributes to the literature by exploring the role of the sensory dimension of experiencing a monument that is one of the main attractions in a seasonal mass tourism destination. A framework is presented, which can help managers to design sensory experiences in a built heritage context and assist researchers in future studies. In addition to that, this research also provides some practical implications for management and depicts several leads to future research.
- Sensory experience of visitors with hearing impairment on a rural island destinationPublication . Chan, Chung-Shing; Wong, Shing Yan; Tam, Veleda; MIGUEL AGAPITO, DORA LÚCIAThis study aims to examine the sensory experiences of visitors with hearing impairment (HI) in the context of a rural destination. A series of field visits have been run over four seasons at the island of Yim Tin Tsai (YTT) in Hong Kong, involving 85 participants without impairment and 78 participants with HI. Spatial mapping and focus group discussions have been employed to perceive their sensory impressions and appraisals of YTT. The empirical data collected offers opportunities for in-depth examination of multisensory experiences of visitors with HI from a spatial perspective, as well as any differences with participants without impairment regarding their sensory perceptions. The paper concludes by emphasizing the importance of offering a vivid multisensory environment by preserving and utilizing the natural landscape, such that visitors with HI can be left with a fulfilling and rewarding experience.