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Organizational Unit

Publications

Organizational factors affecting knowledge sharing capabilities: a study with portuguese health professionals

Publication . Almeida, Helena; Ramos, Alejandro; Sousa, Maria José; Santos, Carina Martinho; Fontes, Ana Paula

The importance of knowledge management in the healthcare sector has been highlighted in an attempt to expand the speed of new digital technologies to establish external collaboration, employee engagement, networking, and customer service, providing at the same time new challenges for the overall education system. Kim and Lee’s empirical study, supported on Davenport and Prusak's framework, evaluated to what extent i) organizational culture (ii) organizational structure, (iii) application of information technology, influence sharing knowledge capabilities in public organizations in South Korea. The goal is to validate Kim and Lee's instrument, trying to replicate the theoretical model suggested by them but not fully validated,with 203 health professionals from the Algarve region (southern Portugal). The data were submitted to an exploratory and confirmatory factor analysis with (STATA), in order to meet a criterion-related validity. Results show the effect of "cultural organizational" through the facets "visions and objectives," "trust," and "social networks" on KSC. The variables “organizational structure” and “information technology” provided no statistical support because they were not significantly associated with employee's knowledge-sharing capabilities. Small 7 sample size and perceptual measures are only some of several limitations. Future studies must prepare a systematic literature review and use the results of this first study in order to find out a valid model.

2020Conference object

Open Access

Marketing in the public sector—benefits and barriers: a bibliometric study from 1931 to 2020

Publication . Matos, Nelson; Correia, Marisol B.; Saura, José Ramón; Reyes-Menendez, Ana; Baptista, Nuno

The global economy has brought economic and social changes that have led organizations to extend their vision beyond consumer and business markets. Particularly, in the marketing of public sector (MPS), the extant theoretical foundations require more comprehensive investigations not only into the main topics researchers have looked into the past, but also into the new challenges they will face in the future. Thus, the purpose of this study is to provide a thorough a bibliometric overview of the theoretical framework and to identify benefits and barriers of marketing in the public sector. We provide an overview of the theoretical framework and identify the benefits and barriers of marketing in the public sector through a bibliometric study. To achieve this objective, a systematic literature review was conducted of 3926 articles from 1931 to 2020. The results allowed the identification of four main theoretical clusters: educational, public health, social economics and urban politics. It also offered benefits and barriers in the context of MPS. Conclusions and implications to the academia and managers are drawn. Future research opportunities are also provided.

2020-10Journal article

Open Access