Percorrer por autor "Driouch, Ayoub"
A mostrar 1 - 1 de 1
Resultados por página
Opções de ordenação
- Staff motivation in tourism case study: Michlifen Hotel (Morocco)Publication . Driouch, Ayoub; Mendes, JúlioResearch on staff motivation has been conducted in a number of areas, varying from psychology to behavioural and social sciences, and the hotel and hospitality industry has been at the forefront. Findings from different parts of the world suggest that employee motivation is a key driver of performance, especially in the service industry, and more particularly in the hotel sector. Insufficient literature exists that educates on the employee motivation in the hotel and hospitality industry (tourism industry) in Morocco. This work therefore endeavored to establish the status of employee motivation in Morocco, bringing light on various motivational factors that employees in the Moroccan hotels consider important for job satisfaction andhigh standard performance. Employing a descriptive survey design, Michlifen hotel was selected to be a case study for the research and for data collection. A total sample of 100 respondents randomly selected from the various departments of the hotels filled in study questionnaires. Job security, Loyalty to employees, Salary increment, Enjoyable Working environment, interesting work are most essential motivators industry.