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- Residents' attitudes and the adoption of pro-tourism behaviours: The case of developing island countriesPublication . Ribeiro, Manuel Alector; Patrícia Valle, Patrícia Oom do Valle; Silva, joão; Woosnam, Kyle M.This study considers both economic and non-economic factors to examine how residents perceive tourism and ultimately develop pro-tourism behaviour. The concepts used in model creation are Social Exchange Theory and the Theory of Reasoned Action. Based on data derived from 418 residents of the Cape Verde Islands (off the coast of western Africa) a structural equation model is used to test how perceived personal benefits and general economic conditions shape perceptions of tourism, and in turn how these perceptions determine pro-tourism behaviour. Additionally, the concept of welcoming behaviour is included in the model. It is found the perceived tourism impacts mediate between welcoming and pro-tourism behaviours. (C) 2017 Elsevier Ltd. All rights reserved.
- Motivations of tourists in wine regions: the case of La Rioja, SpainPublication . Vorobiova, Natalia; Patrícia Valle, Patrícia Oom do Valle; Pintassilgo, Pedro; Lavandoski, JoicePurpose This paper addresses the motivations of tourists who visit the region of La Rioja, Spain, which is well known for its internationally recognized, high-quality wines, yet remains understudied as a wine tourism destination. The paper aims to ascertain whether tourists are attracted to La Rioja because of its famous wines and wine-related activities or if other motivations exist. Design/methodology/approach The data were derived from 217 questionnaires regarding tourists' motivations. A tourist survey was applied in La Rioja's capital city, Logrono, and segmentation analysis was undertaken. The data were first grouped into five factors regarding motivations for one's visit. These factors were then used to create two clusters: "wine tourists" and "other tourists". Findings The results enabled us to detect different segments of tourists. The existence of two clusters suggests that tourists are motivated to visit the region for various reasons that are not necessarily wine-related. Thus, the region should be marketed to tourists beyond the theme of wine, as there is a demand for diverse experiences. Originality/value Using the push and pull theory, this study contributes to the literature on the profile of visitors to wine tourism destinations by identifying differences in terms of motivations and other personal characteristics between "wine tourists" and the "other tourists". It also adds to the few existing studies on wine tourism segmentation in Spain through its focus on La Rioja, which is one of the most famous Spanish wine tourism destinations.
- Wellness tourism: a bibliometric analysis approachPublication . Martins, Patrícia Raquel Fernandes; De jesus, Saúl; Pocinho, Margarida; Patrícia Valle, Patrícia Oom do ValleAn emerging field, wellness tourism can reduce stress levels and foster positive emotions, leading to a healthy balance of body, mind, and spirit and satisfying consumer experiences that enhance personal well-being. As a distinct subcategory of health tourism, it is often erroneously interchanged with medical tourism in the literature. Moreover, up to this point, no comprehensive review has assessed the effects of the COVID-19 pandemic on wellness tourism research. A bibliometric review was conducted to fill this gap. Data was collected in June 2023 through the Web of Science (WoS) database. The selection process encompassed articles published from January 2013 to June 2023. A total of 143 relevant peer-reviewed articles published in English-language journals were selected. Data were analyzed through evaluation techniques based on productivity and impact measures and relational techniques via mapping the results through VOSviewer software. Based on these findings, potential directions and suggestions for future research were proposed.
- Holisticscape – the extended servicescape to influence tourists’ holistic health. From a systematic literature review to a research agendaPublication . Valente Pedro, Cristina; Matos, Nelson; Patrícia Valle, Patrícia Oom do ValleAlthough the influence of environmental stimuli on tourist behaviour has been studied extensively in relation to the experiences in tourism, it remains a reality and needs to be fully addressed. This paper presents a systematic literature review of peer-reviewed articles on tourism's environmental stimuli using three main search streams: atmospherics; servicescape; and experiencescape. Scopus and Web of Science databases were searched, and 66 papers referring to the stimuli elements in the tourism setting were identified and classified into three dimensions: physical; social; and experience. The results indicate that environmental psychology is complemented by marketing to explain the servicescape from the experience economy perspective. Based on the topic's gaps and trends, the authors propose the novel construct of a "holisticscape" as an extension of the servicescape to influence tourists' holistic health (body, mind, and spirit). Furthermore, a research agenda with three propositions is proposed to deepen the knowledge on holisticscape. The systematisation of the setting stimuli developed in this study can guide researchers and practitioners to design and operationalise the experiences for positive post-consumption behaviour.
- Setting the relationship between human-centered approaches and users? Digital well-being: A reviewPublication . Polanco-Diges, Leticia; Ramón Saura, José; Patrícia Valle, Patrícia Oom do ValleWith the advancement of technology and advent of the new digital era, the society is getting increasingly exposed to novel technologies, digital platforms, or smart devices. This reality opens a wide range of questions about the benefits and challenges of technology and its impact on humans. In this context, the present study investigates the relationship between human-centered approaches and their application to achieve users' digital well-being, as well as explores whether marketing and business industry are sufficiently considering human-centered approaches in their implementation of practices that care for users' digital wellbeing. To this end, we conduct a systematic literature review. The exploratory results confirm that the implementation of human-centered approaches makes it possible to achieve a greater user well-being in the marketing and management sector. Additionally, we also identify and dis-cuss seven more relevant areas. Our review concludes with a discussion of the theoretical and practical implications of our findings for further research on the use of human-centric and digital well-being concepts.
- Role of individual and organizational variables as predictors of job satisfaction among hotel employeesPublication . Viseu, J.; Patrícia Valle, Patrícia Oom do Valle; Borralha, Sergio; Jesus, SaúlJob satisfaction is a key concept in the organizational literature, as satisfied employees allow organizations to achieve desired work-related outcomes. Nevertheless, more research is needed to understand what organizational and individual variables shape the job satisfaction of employees from the hospitality sector. This study assesses the role of organizational variables (perceived organizational support and organizational health) and individual variables (positive psychological capital and creative personality) as possible determinants of job satisfaction. A total of 504 hotel employees from the Algarve region, the main Portuguese tourism destination, participated in this study. Structural equation modeling with latent variables was used to evaluate the proposed model. Results showed that perceived organizational support was the most important predictor of job satisfaction, followed by organizational health. Organizational health also predicted positive psychological capital, which, in turn, was significantly associated with job satisfaction. These results have important practical implications for human resources management in the hospitality industry.
- Analysis of the attachment-aversion model of consumer-brand relationships in a different cultural backgroundPublication . Novik, Veranika; Patrícia Valle, Patrícia Oom do Valle; Manuela Guerreiro, MariaOriginally the Attachment-Aversion model of consumer-brand relationships, elaborated by Park, Eisingerich & Park in 2013, was analyzed with the help of the sample of English speaking respondents, living in Great Britain and the USA, and focused on two brands: Manchester United Football Club and Apple iPhone. The present study tries to validate the model regarding other type of brand and in conditions of another cultural background. The focal brand for the study was chosen from a high-end beauty category (Chanel). For the purposes of this research, a questionnaire was designed and spread online within the target population: the current students and alumni of Belarusian universities that are Russian/speaking, fluent in English and had a class in branding. A total of 273 responses was analysed using structural equation modelling. The outcomes of the research have shown that the Attachment-Aversion model of consumer-brand relationships has not proven to be totally versatile, while applied in the conditions of the other cultural background as some of the relationships of the model have shown to be insignificant. The enticing determinant has no effect on brand attachment relationship and the enabling determinant has no effect on the brand prominence. The implications of the findings are discussed.
- Exploring the role of personal and job resources in professional satisfaction: the case of the hotel sector in AlgarvePublication . Viseu, J.; Patrícia Valle, Patrícia Oom do Valle; Jesus, S. N.Purpose This study aims to follow the Job Demands-Resources model to understand how: job resources (organisational health and organisational support) were related to work engagement through intrinsic motivation (personal resource); and intrinsic motivation was associated with job satisfaction through work engagement. Design/methodology/approach Data were collected from 504 workers (50% women and 50% men; M = 39.48 years old, SD = 11.98) at four- and five-star hotels from the Algarve, Portugal. Through structural equation modelling, using the maximum likelihood estimation method, nine research hypotheses were tested. Findings Results indicated that intrinsic motivation mediated the relationship between organisational health and work engagement. Work engagement mediated the association between intrinsic motivation and job satisfaction. Practical implications Hotel managers must promote a supportive work environment and demonstrate openness to receiving suggestions from employees. Employees should also be informed about their hotel's business model and operation. At the task design level, challenging and stimulating tasks should be created and job rotation policies should be implemented to foster work motivation. Also, managers must recruit employees that present positive emotions, proactivity and stress and time management skills. Originality/value This study considered the role of organisational health as a job resource, a new concept in hospitality. The selected personal resource, intrinsic motivation, is different from positive psychological capital, the typical resource used in hospitality studies.
- Social support as a moderator of the relationship between financial threat and life satisfactionPublication . Matavelli, Rafaela; Jesus, Saúl; Patrícia Valle, Patrícia Oom do Valle; Viseu, J.h Financial crises often lead to an increase of pathological symptoms which have a negative impact on life satisfaction. This study analysed the moderating role of social support on the relationship between perceived financial threat and life satisfaction, during austerity periods. Structural equation modelling (SEM) using multiple-group analysis was used to assess the obtained results. The collected sample was composed by 901 Portuguese individuals, 603 females and 298 males, with an average age of 37 years old. Overall, results indicated a model in which perceived financial threat and social support were negatively and positively associated with life satisfaction, respectively. The moderating effect of social support revealed that in the group with the highest level of support there was a significant decrease in the association between perceived financial threat and life satisfaction, i.e., social support mitigated the negative effects of perceived financial threat on life satisfaction. The implications of these results are discussed.