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  • Can they manage in a sustainable way? The role of international destination awards in beach management
    Publication . Yılmaz, Emine; Perna, Fernando; Serdeira Azevedo, Paula; Custódio, Maria João; Çeken, Hüseyin
    This study aims to reveal the perceptions of local beach destination managers about the level of sustainability in their management practices. This research puts into practice a comparative study assessing two beach destinations: Mugla, located in Turkey, which won the World Travel Award, and Algarve, located in Portugal, which is a member state of the European Union (EU) that has also repeatedly won the same award. In this context, in-depth interviews were held with tourism offices in selected destinations and qualitative data were obtained through semistructured interviews that were carried out between February and April 2020. As a study outcome, two hypotheses were elected and analysed: "the two regions' sustainable managerial practices differ " and "no difference exists between the regions. " Both regions won the same award, but the EU Algarve destination is still winning the award, whereas the non-EU Mugla destination is not. The findings can be shared with beach destination managers to create or increase their sustainability awareness. No studies were found that compared the sustainable management of award-winning EU and non-EU beach destinations. Because of this gap in the literature, this study will add value to the literature about this topic.
  • Smart travel planning to the Algarve by older tourists before the Covid-19 pandemic crisis
    Publication . Ribeiro, Conceição; Rocha Silva, Carolina; Serdeira Azevedo, Paula; Pires Rosa, Manuela
    Information and communication technologies, or ICT, have revolutionized societies' daily lives and the economy's development on a global scale. Senior tourism is considered a sector in solid expansion, and, as such, it matters to understand the importance that these tourists attribute to these technologies. The association between tourism and digitalization gave rise to the concept of "smart tourism". So, it is essential to have the necessary skills to be active in a world mediated by the internet. It is not just tourist destinations that have evolved in the present digital age; tourists, themselves, have also changed. However, this digitalization has not equitably reached the entire senior population. The main goal of this article is to analyze the internet use by older tourists to plan their trip to the Algarve before the COVID-19 pandemic crisis. It has the specific objective of identifying and exploring what type of service they sought the information. The results indicate that there are statistically significant differences between different groups of respondents regarding the use of the internet to plan a trip to the Algarve.
  • Key factors in tourism management to improve competitiveness in Latin America
    Publication . Guaita Martínez, José Manuel; Serdeira Azevedo, Paula; Martín Martín, José María; Puertas Medina, Rosa María
    Purpose This paper analyzes tourism competitiveness in Latin America, providing a country-level ranking of tourism competitiveness. The study also identifies which areas of management to focus on in order to increase competitiveness in each case. Design/methodology/approach The study is based on the variables used by the World Economic Forum (WEF) to measure tourism competitiveness. The DP2 distance method is used to create a synthetic indicator. This method helps identify which areas best explain differences in competitiveness between countries. Findings In tourism, the most competitive Latin American countries are Costa Rica, Chile, Panama, Mexico and Uruguay. The areas that best explain the differences between countries relate to cultural and natural resources, the implementation of information and communication technologies (ICTs), international openness and transport infrastructure. These are therefore priority areas for tourism managers. Practical implications This paper provides detailed analysis for each country. The situation in each country is presented in terms of the key areas highlighted by the analysis. This approach can aid the individual decisions of companies and public managers, thus enhancing tourism competitiveness. This greater competitiveness can strengthen the tourism sector, which is crucial in uncertain times. Originality/value Based on a synthetic indicator, this research offers the first country-level analysis of tourism competitiveness in Latin America. The study is also novel in its ability to detect the areas where action should be taken to improve tourism competitiveness. This analysis offers an alternative to the WEF Travel and Tourism Competitiveness Index (TTCI), which has certain weaknesses. The results can help enhance tourism competitiveness in Latin American countries through the specific recommendations presented in this paper.
  • Analysis of the role of innovation and efficiency in coastal destinations affected by tourism seasonality
    Publication . Puertas Medina, Rosa María; Martín Martín, José María; Guaita Martínez, José Manuel; Serdeira Azevedo, Paula
    This research analyses the relationship between efficiency, innovation and seasonality of the Spanish coasts for a five-year period (2015-2019). First of all, the nexus between the level of efficiency and changes in pro-ductivity, driven by improvements in innovation and/or efficiency, is determined using Data Envelopment Analysis and the Malmquist Index. Second, this paper proposes a synthetic index to measure seasonality and assess its connection with efficiency and innovation, using a cross efficiency approach to do so. Results show how the intensity of seasonality influences efficiency. In addition, it is observed that innovation can offset possible decreases in efficiency; as such, policies that promote both aspects are needed in the more seasonal destinations.(c) 2022 The Authors. Published by Elsevier Espana, S.L.U. on behalf of Journal of Innovation & Knowledge. This is an open access article under the CC BY license http://creativecommons.org/licenses/by/4.0/)