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- Tourist behaviour in four- and five-star hotels in the Algarve before and during the covid-19 pandemic: an analysis of online reviewsPublication . Ferreira, Ana; Correia, Marisol B.; Renda, Ana Isabel; Antonio, NunoThis study aims to examine the behaviour of tourists staying in four- and five-star hotels in Portugal’s Algarve region before and during the pandemic and to identify differences between these periods. To achieve this, 17,601 online reviews published on Trip Advisor between January 2018 and April 2023 were analysed using NVivo 14 software. The findings reveal that guest behaviour during the pandemic closely mirrored pre-pandemic patterns, except for variations related to tourists’ continent of origin.