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Collaborative business process discovery: method and case study

dc.contributor.authorMartins, Paula Ventura
dc.contributor.authorZacarias, M.
dc.contributor.authorCastela, Nuno
dc.contributor.authorDias, Paulo
dc.date.accessioned2013-05-20T18:05:16Z
dc.date.available2013-05-20T18:05:16Z
dc.date.issued2011-06
dc.description.abstractInformation flows across the organization are complex and procedures employed to understand, share and control organizational knowledge and experiences should be properly supported by collaborative environments. Nevertheless, few collaborative methodologies had been proposed to describe and evolve business processes. Existing tools don’t provide the right methods for business processes discovery, modeling, monitoring and improvement. In the future, business processes models should be the result of cross-team and cross-departmental collaboration, with involved business people sharing their personal knowledge and formalizing it. This paper focuses on case study applying a collaborative process discovery method. Business Alignment Methodology (BAM) is a methodology that provides guidance about how organizational practices and knowledge are gathered to contribute for business process improvement against current BPM approaches.por
dc.identifier.isbn978-87-7398-153-5
dc.identifier.otherAUT: PVE00863; MZA01800;
dc.identifier.urihttp://hdl.handle.net/10400.1/2697
dc.language.isoengpor
dc.peerreviewedyespor
dc.publisherRichard Messnarzpor
dc.subjectBusiness process discoverypor
dc.subjectCollaborative workpor
dc.titleCollaborative business process discovery: method and case studypor
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceRoskildepor
oaire.citation.endPage10por
oaire.citation.startPage1por
oaire.citation.titleIndustrial Proceedings of the 18th European System & Software Process Improvement and Innovation Conference (EuroSPI 2011)por
person.familyNameMartins
person.familyNameZacarias
person.givenNamePaula Ventura
person.givenNameMarielba
person.identifier3026039
person.identifier.ciencia-idC113-7020-F2E0
person.identifier.ciencia-id2519-D8FC-198E
person.identifier.orcid0000-0002-3199-4517
person.identifier.orcid0000-0003-1640-2963
person.identifier.ridF-6824-2011
person.identifier.ridF-6821-2011
person.identifier.scopus-author-id13604677800
person.identifier.scopus-author-id23394324000
rcaap.rightsrestrictedAccesspor
rcaap.typeconferenceObjectpor
relation.isAuthorOfPublicationd171fe0f-1345-4f18-80c9-1a068f16baf4
relation.isAuthorOfPublicationf8e99db6-2cb9-4b09-96bf-26c1a2007b24
relation.isAuthorOfPublication.latestForDiscoveryf8e99db6-2cb9-4b09-96bf-26c1a2007b24

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