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MHeVA - mental health virtual assistant for high education students

2023Conference object Open access
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dc.contributor.authorAntunes, André
dc.contributor.authorGuimarães, Manuel
dc.contributor.authorSantos, Pedro A.
dc.contributor.authorDias, João
dc.contributor.authorBoura, Carla
dc.contributor.authorCampos, Joana
dc.date.accessioned2024-03-19T10:18:52Z
dc.date.available2024-03-19T10:18:52Z
dc.date.issued2023
dc.description.abstractCurrent Higher Education Institutions' mental health support systems lack the capabilities to cope with the growing need and demand for mental health support from students. We introduce MHeVA - Mental Health Virtual Assistant - which was designed with the goal of creating an intelligent virtual agent that could serve as a first-line diagnostic-aid tool for mental health services across universities and faculties. Students interact with the agent which attempts to establish rapport and promotes disclosure through mental health state evaluation questions. In addition to this, MHeVA has the ability to assess self-reported anxiety levels, provide health improvement tips and flag the most severe cases. In order to evaluate the agent's effectiveness, a user study was conducted that measured self-disclosure, rapport building, anxiety levels and stigma mitigation. Our findings suggest that MHeVA was able to elicit self-disclosure in higher education students and achieved high levels of acceptance and engagement. The work presented further supports the potential benefits of using IVAs to encourage self-disclosure and to be integrated into existing mental health care systems.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1145/3570945.3607309pt_PT
dc.identifier.isbn978-1-4503-9994-4
dc.identifier.urihttp://hdl.handle.net/10400.1/20524
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherAssociation for Computing Machinerypt_PT
dc.relationInstituto de Engenharia de Sistemas e Computadores, Investigação e Desenvolvimento em Lisboa
dc.relationAlgarve Centre for Marine Sciences
dc.relationAlgarve Centre for Marine Sciences
dc.relationCentre for Marine and Environmental Research
dc.relationSocial Learning for Intelligent Characters
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectVirtual Agentspt_PT
dc.subjectRapportpt_PT
dc.subjectDisclosurept_PT
dc.subjectMental Healthpt_PT
dc.titleMHeVA - mental health virtual assistant for high education studentspt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.awardTitleInstituto de Engenharia de Sistemas e Computadores, Investigação e Desenvolvimento em Lisboa
oaire.awardTitleAlgarve Centre for Marine Sciences
oaire.awardTitleAlgarve Centre for Marine Sciences
oaire.awardTitleCentre for Marine and Environmental Research
oaire.awardTitleSocial Learning for Intelligent Characters
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F50021%2F2020/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04326%2F2020/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDP%2F04326%2F2020/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/LA%2FP%2F0101%2F2020/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/Concurso para Financiamento de Projetos de Investigação Científica e Desenvolvimento Tecnológico em Todos os Domínios Científicos - 2017/PTDC%2FCCI-COM%2F30787%2F2017/PT
oaire.citation.conferencePlaceWürzburg, Germanypt_PT
oaire.citation.endPage4pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleIVA '23: Proceedings of the 23rd ACM International Conference on Intelligent Virtual Agentspt_PT
oaire.fundingStream6817 - DCRRNI ID
oaire.fundingStream6817 - DCRRNI ID
oaire.fundingStream6817 - DCRRNI ID
oaire.fundingStream6817 - DCRRNI ID
oaire.fundingStreamConcurso para Financiamento de Projetos de Investigação Científica e Desenvolvimento Tecnológico em Todos os Domínios Científicos - 2017
person.familyNameDias
person.givenNameJoão
person.identifier.ciencia-id541C-36A9-F1A0
person.identifier.orcid0000-0002-1653-1821
project.funder.identifierhttp://doi.org/10.13039/501100001871
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project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
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project.funder.nameFundação para a Ciência e a Tecnologia
project.funder.nameFundação para a Ciência e a Tecnologia
project.funder.nameFundação para a Ciência e a Tecnologia
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