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Tourists' memories, sensory impressions and loyalty: In loco and post-visit study in Southwest Portugal

2017-02Journal article Restricted
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dc.contributor.authorAgapito, Dora
dc.contributor.authorPatrícia Pinto
dc.contributor.authorMendes, Júlio
dc.date.accessioned2019-11-20T15:07:52Z
dc.date.available2019-11-20T15:07:52Z
dc.date.issued2017-02
dc.description.abstractThis study aims to offer some insights on the contribution of sensory diversity as perceived by tourists to memorable destination experiences and to explore the connection between long-term memory of sensory impressions and destination loyalty. The vital role of the sensory dimension of tourist experiences is stressed by current tourism research and supported by a multidisciplinary view on the role of the five external senses in human perception, memory, and behavior. While the marketing management approach highlights the importance of considering multisensory information in the process of facilitating positive and memorable destination experiences, there is a lack of empirical research to validate the theoretical literature. A two-step exploratory study was conducted in loco and six months after tourists' visits to Southwest Portugal. The findings suggest that perceived richer sensory tourist experiences may have a significant role in the long-term memory of individuals' experiences, encouraging favorable tourist behavior towards destinations. (C) 2016 Elsevier Ltd. All rights reserved.
dc.description.sponsorshipNational Funds by FCT-Foundation for Science and Technology [UID/SOC/04020/2013]
dc.identifier.doi10.1016/j.tourman.2016.10.015
dc.identifier.issn0261-5177
dc.identifier.issn1879-3193
dc.identifier.urihttp://hdl.handle.net/10400.1/13255
dc.language.isoeng
dc.peerreviewedyes
dc.publisherElsevier Sci Ltd
dc.subjectBehavioral intentions
dc.subjectRural tourism
dc.subjectExperience
dc.subjectSatisfaction
dc.subjectSegmentation
dc.subjectDimensions
dc.subjectQuality
dc.subjectChoice
dc.titleTourists' memories, sensory impressions and loyalty: In loco and post-visit study in Southwest Portugal
dc.typejournal article
dspace.entity.typePublication
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/5876/UID%2FSOC%2F04020%2F2013/PT
oaire.citation.endPage118
oaire.citation.startPage108
oaire.citation.titleTourism Management
oaire.citation.volume58
oaire.fundingStream5876
person.familyNameMIGUEL AGAPITO
person.familyNamePinto
person.familyNameda Costa Mendes
person.givenNameDORA LÚCIA
person.givenNamePatrícia
person.givenNameJúlio
person.identifier.ciencia-idE81D-1D5A-2CB0
person.identifier.ciencia-id1215-D615-204C
person.identifier.ciencia-id5713-4693-71D2
person.identifier.orcid0000-0002-2568-3720
person.identifier.orcid0000-0002-3153-2830
person.identifier.orcid0000-0003-2900-418X
person.identifier.ridC-3197-2018
person.identifier.scopus-author-id57200566502
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsrestrictedAccess
rcaap.typearticle
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