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Publication
Difusão de tecnologias de informação e impactos estratégico-estruturais nas organizações: uma aplicação ao sector hoteleiro do Algarve
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| 11.95 MB | Adobe PDF |
Advisor(s)
Abstract(s)
Muito se tem escrito sobre o ciclo de vida de um produto ou de um negócio.
Contudo, pouca atenção tem sido dada ao ciclo de vida de um sistema de informação e da plataforma tecnológica que o suporta. Nesse sentido, a presente Dissertação pretende estudar o ciclo de internalização tecnológica no contexto organizacional, tendo por base a confrontação de diversos estudos sobre esta temática. Começa então por diferenciar e caracterizar os principais estádios de evolução em que pode ser dividido o ciclo de adopção e difusão tecnológica e propõe algumas políticas de gestão e controlo destinadas a aliviar os sinais de crise que ameaçam a transição de um estádio para outro. Ao mesmo tempo, aborda alguns dos principais aspectos críticos que têm posto em causa a estabilidade e a continuidade desse ciclo. Tais aspectos encontram fundamento na grande transição das tecnologias de mero processamento de dados para as novas tecnologias de informação e comunicação que cada vez mais se impõem às empresas, como potenciadoras da qualidade da informação para a gestão. Tendo por base uma análise comparada de diversos estudos sobre esta transição, é então formulado um modelo multivariado de estádios destinado a explorar as principais transformações estratégicas e estruturais associadas ao processo de internalização destas tecnologias nas organizações. O referido modelo é posteriormente aplicado a uma amostra de empresas a fim de, por um lado, identificar o estádio ou estádios em que se encontram no seu ciclo de difusão tecnológica e, por outro, caracterizar a natureza das principais variáveis responsáveis por esse posicionamento.
Much has been written about the life-cycle of a product or of a business. Little attention, however, has been paid to the life-cycle of an information system and of the technological platform supporting it. The present Dissertation aims therefore at inquiring into the technological internalization cycle within the organizational context and rests on the confrontation of several studies on this subject. It starts off by differentiating and characterizing the main developmental stages into which the cycle of technological adoption and diffusion can be divided and puts forward some management and control policies which are intended to smooth the signs of crisis that threaten the transition from one stage to another. At the same time, it discusses some of those main critical aspects which have been upsetting the stability and continuity of that cycle. Such aspects are grounded on the great transition from the mere data processing technologies to the new information and communication technologies. The latter have been gradually imposing themselves on the companies as levers potentializing the quality of information for management. Based on a comparative analysis of several studies about this transition, a multi-variated model of stages is formulated with the purpose of exploring the main strategic and structural changes assotiated with the internalization process of the information technologies within organizations. The above-mentioned model is later applied to a sample of companies in order, on the one hand, to identify the stage or stages in which they stand in their technological diffusion cycle and, on the other, to characterize the nature of the main variables responsible for that standing.
Much has been written about the life-cycle of a product or of a business. Little attention, however, has been paid to the life-cycle of an information system and of the technological platform supporting it. The present Dissertation aims therefore at inquiring into the technological internalization cycle within the organizational context and rests on the confrontation of several studies on this subject. It starts off by differentiating and characterizing the main developmental stages into which the cycle of technological adoption and diffusion can be divided and puts forward some management and control policies which are intended to smooth the signs of crisis that threaten the transition from one stage to another. At the same time, it discusses some of those main critical aspects which have been upsetting the stability and continuity of that cycle. Such aspects are grounded on the great transition from the mere data processing technologies to the new information and communication technologies. The latter have been gradually imposing themselves on the companies as levers potentializing the quality of information for management. Based on a comparative analysis of several studies about this transition, a multi-variated model of stages is formulated with the purpose of exploring the main strategic and structural changes assotiated with the internalization process of the information technologies within organizations. The above-mentioned model is later applied to a sample of companies in order, on the one hand, to identify the stage or stages in which they stand in their technological diffusion cycle and, on the other, to characterize the nature of the main variables responsible for that standing.
Description
Keywords
Processamento de dados Tecnologia de informação Sistema de informação Ciclo de difusão tecnológica Curva S Impactos estratégico-estruturais