Strategies for the ISO 9001 certification life cycle (StrategISO)

Cândido, Carlos JF

Publication

Strategies for the ISO 9001 certification life cycle (StrategISO)

2023Journal article

dc.contributor.author	Cândido, Carlos JF
dc.date.accessioned	2023-10-02T13:06:59Z
dc.date.available	2023-10-02T13:06:59Z
dc.date.issued	2023
dc.description.abstract	Purpose. Certified and non-certified organisations must make strategic decisions regarding ISO 9001 adoption, maintenance, renewal, and abandonment. However, the ISO 9001 literature lacks a typology of the strategic options available to these organisations. The purpose of this conceptual study is to develop a framework of the alternative strategies for the stages of the ISO 9001 life cycle (implementation/certification, certification maintenance, and recertification/decertification stages). Methodology. The research method is based on literature review, selection of relevant variables, and synthesis of coherent alternative strategies. Findings. Results include the main variables of relevance for the definition of the ISO 9001 strategies (e.g., life cycle stage, organisational motivations, barriers, benefits, internalisation degree, and quality of the certification body), the main situations in which organisations can find themselves (in terms of ISO 9001 certification, maintenance and decertification), the strategic options for each situation (e.g.: certify, maintain certification, try harder, change certification body, intensify learning and experimentation with ISO 9001), and the implications and consequences of such options. Research results are integrated into a strategy framework, composed of three strategy matrices, one for each stage of the life cycle. The matrices present the strategic situations, available strategic alternatives, and benefits of the strategies. Originality. This study combines the results of previous research to develop an original strategy framework, which constitutes the main research contribution. As far as the author is aware, there is no such strategy framework in the literature. The framework has relevant implications for theory and practice and helps to identify future research directions.	pt_PT
dc.description.version	info:eu-repo/semantics/publishedVersion	pt_PT
dc.identifier.citation	Cândido, C.J.F. (2023). Strategies for the ISO 9001 certification life cycle (StrategISO). International Journal of Productivity and Performance Management. Advance online publication. https://doi.org/10.1108/IJPPM-05-2023-0224.	pt_PT
dc.identifier.doi	10.1108/IJPPM-05-2023-0224	pt_PT
dc.identifier.issn	1741-0401
dc.identifier.uri	http://hdl.handle.net/10400.1/20022
dc.language.iso	eng	pt_PT
dc.peerreviewed	yes	pt_PT
dc.publisher	Emerald	pt_PT
dc.relation	Center for Advanced Studies in Management and Economics
dc.relation.publisherversion	https://doi.org/10.1108/IJPPM-05-2023-0224	pt_PT
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/4.0/	pt_PT
dc.subject	ISO 9001	pt_PT
dc.subject	Strategy	pt_PT
dc.subject	Life cycle	pt_PT
dc.subject	certification	pt_PT
dc.subject	maintenance	pt_PT
dc.subject	decertification	pt_PT
dc.subject	withdrawal	pt_PT
dc.title	Strategies for the ISO 9001 certification life cycle (StrategISO)	pt_PT
dc.type	journal article
dspace.entity.type	Publication
oaire.awardTitle	Center for Advanced Studies in Management and Economics
oaire.awardURI	info:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04007%2F2020/PT
oaire.citation.conferencePlace	Reino Unido	pt_PT
oaire.citation.title	International Journal of Productivity and Performance Management	pt_PT
oaire.fundingStream	6817 - DCRRNI ID
person.familyName	Candido
person.givenName	Carlos Joaquim Farias
person.identifier.ciencia-id	DF13-9313-8491
person.identifier.orcid	0000-0001-5875-1243
person.identifier.rid	C-3836-2008
person.identifier.scopus-author-id	6602395626
project.funder.identifier	http://doi.org/10.13039/501100001871
project.funder.name	Fundação para a Ciência e a Tecnologia
rcaap.rights	openAccess	pt_PT
rcaap.type	article	pt_PT
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