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Performance assessment in primary health care: a systematic review of the literature and a new research agenda
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Orientador(es)
Resumo(s)
The aim of this research is to carry out a systematic review of the studies devoted to the performance assessment of primary health care providers. Focusing on the peculiarities of performance evaluation in the public sector, we examine performance measurement categories, dimensions and techniques in order to provide a holistic picture of the main developments and opportunities in the referred domain and to identify future research directions.
Descrição
Palavras-chave
Primary health care Performance assessment Equity Efficiency Effectiveness Data envelopment analysis
Contexto Educativo
Citação
Editora
University of Cambridge, Institute for Manufacturing