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Role of individual and organizational variables as predictors of job satisfaction among hotel employees

2020-10Journal article Restricted
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dc.contributor.authorViseu, J.
dc.contributor.authorPatrícia Valle, Patrícia Oom do Valle
dc.contributor.authorBorralha, Sergio
dc.contributor.authorJesus, Saúl
dc.date.accessioned2021-06-24T11:35:37Z
dc.date.available2021-06-24T11:35:37Z
dc.date.issued2020-10
dc.description.abstractJob satisfaction is a key concept in the organizational literature, as satisfied employees allow organizations to achieve desired work-related outcomes. Nevertheless, more research is needed to understand what organizational and individual variables shape the job satisfaction of employees from the hospitality sector. This study assesses the role of organizational variables (perceived organizational support and organizational health) and individual variables (positive psychological capital and creative personality) as possible determinants of job satisfaction. A total of 504 hotel employees from the Algarve region, the main Portuguese tourism destination, participated in this study. Structural equation modeling with latent variables was used to evaluate the proposed model. Results showed that perceived organizational support was the most important predictor of job satisfaction, followed by organizational health. Organizational health also predicted positive psychological capital, which, in turn, was significantly associated with job satisfaction. These results have important practical implications for human resources management in the hospitality industry.
dc.description.sponsorshipPortuguese Foundation for Science and Technology (FCT)Portuguese Foundation for Science and Technology [UIDB/04020/2020]
dc.description.versioninfo:eu-repo/semantics/publishedVersion
dc.identifier.doi10.1177/1467358420924065
dc.identifier.issn1467-3584
dc.identifier.urihttp://hdl.handle.net/10400.1/16490
dc.language.isoeng
dc.peerreviewedyes
dc.publisherSage
dc.subjectJob satisfaction
dc.subjectOrganizational health
dc.subjectPerceived organizational support
dc.subjectCreative personality
dc.subjectPositive psychological capital
dc.titleRole of individual and organizational variables as predictors of job satisfaction among hotel employees
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage480
oaire.citation.issue4
oaire.citation.startPage466
oaire.citation.titleTourism and Hospitality Research
oaire.citation.volume20
person.familyNameViseu
person.familyNamePinto
person.familyNameBorralha
person.familyNameNeves de Jesus
person.givenNameJoão
person.givenNamePatrícia
person.givenNameSergio
person.givenNameSaúl
person.identifier.ciencia-id3218-A106-0370
person.identifier.ciencia-id1215-D615-204C
person.identifier.ciencia-idA81F-6B55-17C4
person.identifier.ciencia-id9A12-2DA2-4C0F
person.identifier.orcid0000-0002-9817-7300
person.identifier.orcid0000-0002-3153-2830
person.identifier.orcid0000-0003-2019-1011
person.identifier.ridB-9309-2016
person.identifier.ridC-3197-2018
person.identifier.scopus-author-id57016685300
person.identifier.scopus-author-id57200566502
rcaap.rightsrestrictedAccess
rcaap.typearticle
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relation.isAuthorOfPublication.latestForDiscovery9edd3100-4c78-4492-bd19-469a31b7253a

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