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Recontextualising the determinants of external CSR in the services industry: A cross-cultural study

2023-04Journal article Open access
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dc.contributor.authorIbrahim, Mohamed Nageh
dc.contributor.authorKimbu, Albert Nsom
dc.contributor.authorRibeiro, Manuel Alector
dc.date.accessioned2023-03-24T13:39:37Z
dc.date.available2023-03-24T13:39:37Z
dc.date.issued2023-04
dc.description.abstractAlthough the relationship between institutional pressures and corporate social responsibility (CSR) has been well studied, its underlying mechanisms and boundary conditions are not well understood. To remedy these gaps, we draw on institutional theory and the literature on organisational sensemaking, stakeholder salience and the resource-based view of the firm. We test our conceptual model using survey data from 442 managers of hospitality and tourism enterprises based in Egypt and the United Kingdom. SEM-based results show that both stakeholder issue salience and discretionary slack mediate the link between institutional pressures and external CSR. National culture moderates the effects of institutional pressures on both stakeholder issue salience and external CSR. Multi-group analyses reveal noticeable differences between Egyptian and British managers regarding their interpretations of CSR issues and the institutional environment. This study contributes to the emerging micro-institutional stream and cross-cultural CSR research, providing important insights for managers, policymakers and researchers.pt_PT
dc.description.sponsorshipEgyptian Ministry of Higher Education and Scientific Research MM27/19pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1016/j.tourman.2022.104690pt_PT
dc.identifier.eissn1879-3193
dc.identifier.urihttp://hdl.handle.net/10400.1/19314
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherElsevierpt_PT
dc.relationResearch Centre for Tourism, Sustainability and Well-being
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectCorporate social responsibilitypt_PT
dc.subjectDiscretionary slackpt_PT
dc.subjectEgyptInstitutional pressurespt_PT
dc.subjectManagerial interpretationpt_PT
dc.subjectStakeholder issue saliencept_PT
dc.subjectUnited Kingdompt_PT
dc.titleRecontextualising the determinants of external CSR in the services industry: A cross-cultural studypt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleResearch Centre for Tourism, Sustainability and Well-being
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04020%2F2020/PT
oaire.citation.startPage104690pt_PT
oaire.citation.titleTourism Managementpt_PT
oaire.citation.volume95pt_PT
oaire.fundingStream6817 - DCRRNI ID
person.familyNameRibeiro
person.givenNameManuel Alector
person.identifier.ciencia-idCF11-F2D2-F55D
person.identifier.orcid0000-0003-4484-1082
person.identifier.scopus-author-id55892314700
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
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relation.isAuthorOfPublication.latestForDiscovery23cab0d9-061a-49bc-83e1-cd05116c8ba7
relation.isProjectOfPublicationfa579efb-63c0-486e-b05d-859542b73647
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