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Factors influencing firm propensity for ISO 9001 withdrawal: Evidence on decertification tendency and antecedents

2021-03Journal article Restricted access
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dc.contributor.authorFerreira, Luís M. F. R.
dc.contributor.authorCândido, Carlos J. F.
dc.date.accessioned2021-01-13T09:59:31Z
dc.date.available2023-12-31T01:30:15Z
dc.date.issued2021-03
dc.description.abstractThere are approximately 1,000,000 ISO 9001 certified companies worldwide. Every year, one third of these companies must decide whether to renew, or not, their certificate. The number of companies that abandon or lose the certificate has been growing and reached an average of 60,000 per year. Considering that there is currently no theory or model to explain this propensity of firms to decertify (18%), the aim of this study is to identify the underlying factors influencing firm propensity for ISO 9001 withdrawal and to analyse the relationships between these factors. In order to achieve these aims, the research develops a structural equation model (PLS-SEM), from extant literature, and estimates the model with survey data from a sample of 221 ISO 9001 certified companies. Results show that the main antecedents to decertification propensity are barriers to the initial certification, (absence of) external certification benefits, decertification motivations, and expected performance after decertification. This is the first study to address decertification from a systemic and comprehensive perspective and to present a structural equation model of the phenomenon. The study makes an integrated contribution to explain decertification propensity with the help of novel research variables. Results suggest several contributions to theory, and practice, and contribute to clarify a major contradiction in the field.pt_PT
dc.description.sponsorshipUIDB/04007/2020pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationFerreira, L.M.F.R. and Cândido, C.J.F. (2021). Factors influencing firm propensity for ISO 9001 withdrawal: Evidence on decertification tendency and antecedents. International Journal of Production Economics, 233, 108024, 1-14.pt_PT
dc.identifier.doi10.1016/j.ijpe.2020.108024pt_PT
dc.identifier.issn0925-5273
dc.identifier.urihttp://hdl.handle.net/10400.1/14954
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherElsevierpt_PT
dc.relation.publisherversionhttps://doi.org/10.1016/j.ijpe.2020.108024pt_PT
dc.subjectBarrierspt_PT
dc.subjectBenefitspt_PT
dc.subjectCancellationpt_PT
dc.subjectDecertificationpt_PT
dc.subjectImplementationpt_PT
dc.subjectISO 9000pt_PT
dc.subjectMaintenancept_PT
dc.subjectMotivationspt_PT
dc.subjectObstaclespt_PT
dc.subjectPerformancept_PT
dc.subjectQualitypt_PT
dc.subjectRenewalpt_PT
dc.subjectRevocationpt_PT
dc.subjectStrategypt_PT
dc.titleFactors influencing firm propensity for ISO 9001 withdrawal: Evidence on decertification tendency and antecedentspt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage14pt_PT
oaire.citation.issue108024pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleInternational Journal of Production Economicspt_PT
oaire.citation.volume233pt_PT
person.familyNameCandido
person.givenNameCarlos Joaquim Farias
person.identifier.ciencia-idDF13-9313-8491
person.identifier.orcid0000-0001-5875-1243
person.identifier.ridC-3836-2008
person.identifier.scopus-author-id6602395626
rcaap.embargofctExigência da Editora Elsevierpt_PT
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication6e59a1a9-831d-4047-a7c0-1b8840dfcde7
relation.isAuthorOfPublication.latestForDiscovery6e59a1a9-831d-4047-a7c0-1b8840dfcde7

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