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Integrating system dynamics and multicriteria analysis: towards organisational learning for performance improvement

dc.contributor.authorSantos, Sérgio Pereira dos
dc.contributor.authorBelton, Valerie
dc.contributor.authorHowick, Susan
dc.date.accessioned2014-06-27T16:55:40Z
dc.date.available2014-06-27T16:55:40Z
dc.date.issued2001-07
dc.description.abstractThe design, implementation and use of adequate performance measurement and management frameworks can play an important role if organizations are to succeed in an increasingly complex, interdependent and changing world. Yet, despite widespread recognition of the importance of performance assessment, there are some issues which require further study if measurement systems are to be effective in supporting the decision making process. This article argues that the integration between System Dynamics and Multicriteria Decision Analysis can address some of these issues, and ultimately contribute to improve organisational performance. To support this claim, several problems that make performance measurement systems fall short of their potential are outlined and, a discussion about how the integration of system dynamics and multicriteria analysis can help organisations overcome these problems is presented.por
dc.identifier.otherAUT: SSA00141;
dc.identifier.urihttp://hdl.handle.net/10400.1/4572
dc.language.isoengpor
dc.peerreviewedyespor
dc.subjectPerformance measurement and managementpor
dc.subjectSystem dynamicspor
dc.subjectMulticriteria decision analysispor
dc.subjectIntegrating methodspor
dc.titleIntegrating system dynamics and multicriteria analysis: towards organisational learning for performance improvementpor
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceAtlanta, Estados Unidos da Américapor
oaire.citation.titleProceedings da 19th International Conference of the System Dynamics Societypor
person.familyNamePereira dos Santos
person.givenNameSérgio
person.identifier.ciencia-idD81F-2E2A-9046
person.identifier.orcid0000-0001-9811-3799
rcaap.rightsrestrictedAccesspor
rcaap.typeconferenceObjectpor
relation.isAuthorOfPublicationebe16fd2-b979-4745-a429-026430cc8742
relation.isAuthorOfPublication.latestForDiscoveryebe16fd2-b979-4745-a429-026430cc8742

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