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An agile business process improvement methodology

dc.contributor.authorMartins, Paula Ventura
dc.contributor.authorZacarias, Marielba
dc.contributor.editorCruzCunha, MM
dc.contributor.editorVarajao, JEQ
dc.contributor.editorRijo, R
dc.contributor.editorMartinho, R
dc.contributor.editorPeppard, J
dc.contributor.editorSanCristobal, JR
dc.contributor.editorMonguet, J
dc.date.accessioned2018-12-07T14:58:22Z
dc.date.available2018-12-07T14:58:22Z
dc.date.issued2017
dc.description.abstractAdoption of business process improvement strategies are now a concern of most organisations. Organisations are still facing challenges and finding transient solutions to immediate problems. The misalignment between IT solutions and organisational aspects evolves across space and time showing discrepancies. Unfortunately, existing business process approaches are not according with continuous business process improvement involving business stakeholders. Considering this limitation in well-known Business Process (BP) methodologies, this paper presents a comparative study of some approaches and introduces agility in the Business Process and Practice Alignment Methodology (BPPAM). Our intention is to present observed problems in existing approaches and introduce agility in our proposal to address features, like the alignment between daily work practices and business process descriptions, in a simple and agile way. (C) 2017 The Authors. Published by Elsevier B.V.
dc.identifier.doi10.1016/j.procs.2017.11.018
dc.identifier.issn1877-0509
dc.identifier.urihttp://hdl.handle.net/10400.1/11981
dc.language.isoeng
dc.peerreviewedyes
dc.publisherElsevier Science Bv
dc.relation.ispartofseriesProcedia Computer Science
dc.titleAn agile business process improvement methodology
dc.typeconference object
dspace.entity.typePublication
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/5876/UID%2FSOC%2F04020%2F2013/PT
oaire.citation.conferencePlaceBarcelona, SPAIN
oaire.citation.endPage136
oaire.citation.startPage129
oaire.citation.titleCenteris 2017 - International Conference on Enterprise Information Systems / Projman 2017 - International Conference on Project Management / Hcist 2017 - International Conference on Health and Social Care Information Systems and Technologies, Centeri
oaire.citation.titleInternational Conference on Enterprise Information Systems (Centeris) / International Conference on Project Management (Projman) / International Conference on Health and Social Care Information Systems and Technologies (Hcist)
oaire.citation.volume121
oaire.fundingStream5876
person.familyNameMartins
person.familyNameZacarias
person.givenNamePaula Ventura
person.givenNameMarielba
person.identifier3026039
person.identifier.ciencia-idC113-7020-F2E0
person.identifier.ciencia-id2519-D8FC-198E
person.identifier.orcid0000-0002-3199-4517
person.identifier.orcid0000-0003-1640-2963
person.identifier.ridF-6824-2011
person.identifier.ridF-6821-2011
person.identifier.scopus-author-id13604677800
person.identifier.scopus-author-id23394324000
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccess
rcaap.typeconferenceObject
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