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Work-family policies and perceived organisational support as drivers of well-being and satisfaction among employees in the tourism industry

2024-07-30Journal article Open access
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dc.contributor.authorBiedma-Ferrer, José María
dc.contributor.authorMedina-Garrido, José Aurelio
dc.contributor.authorBogren, Maria
dc.contributor.authorRODRIGUES GUITA ALMEIDA, MARIA HELENA
dc.date.accessioned2024-10-01T11:15:44Z
dc.date.available2024-10-01T11:15:44Z
dc.date.issued2024-07-30
dc.description.abstractThis study investigated the effects of accessible work-family policies (WFP) and organisational support on job satisfaction mediated by employee well-being. Furthermore, it examined whether these relationships differed depending on employees' gender and family responsibilities. The study involved 568 participants employed in the Spanish tourism industry, including front-line workers and managerial staff, with a similar proportion of male and female employees, nearly half of whom had family responsibilities. The valid questionnaires were analyzed using the PLS-SEM technique. The results highlighted the importance of organisational support and the accessibility of WFP in determining satisfaction in the workplace. While WFP accessibility had a residual effect, organisational support had a more substantial impact on overall satisfaction. Moreover, emotional and physical well-being (EWB, PWB) were crucial factors that directly influenced job satisfaction and mediated the relationship. The study revealed that family responsibilities and gender significantly shaped the relationships between organisational support, WFP accessibility, EWB, and PWB.eng
dc.description.sponsorshipUCA 2022-2023
dc.identifier.doi10.1080/13683500.2024.2381241
dc.identifier.issn1368-3500
dc.identifier.issn1747-7603
dc.identifier.urihttp://hdl.handle.net/10400.1/25967
dc.language.isoeng
dc.peerreviewedyes
dc.publisherTaylor and Francis Group
dc.relation.ispartofCurrent Issues in Tourism
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectTourism sector
dc.subjectOrganisational support
dc.subjectEmployee well-being
dc.subjectEmployee
dc.titleWork-family policies and perceived organisational support as drivers of well-being and satisfaction among employees in the tourism industryeng
dc.typejournal article
dspace.entity.typePublication
oaire.citation.titleCurrent Issues in Tourism
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameRODRIGUES GUITA ALMEIDA
person.givenNameMARIA HELENA
person.identifier.ciencia-id751C-C12F-461A
person.identifier.orcid0000-0002-8186-3507
person.identifier.scopus-author-idP-6010-2017
relation.isAuthorOfPublication016f1087-ecb4-45ac-80ff-e7efd8d592e8
relation.isAuthorOfPublication.latestForDiscovery016f1087-ecb4-45ac-80ff-e7efd8d592e8

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