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Systems approach to model smart tourism ecosystems

dc.contributor.authorSedarati, Pooyan
dc.contributor.authorSerra, Francisco
dc.contributor.authorJere Jakulin, Tadeja
dc.date.accessioned2022-05-09T14:24:39Z
dc.date.available2022-05-09T14:24:39Z
dc.date.issued2022
dc.description.abstractThe tourism industry is inherently complex and a key player in sustainable development. This paper intends to discuss the path towards building a sustainable smart tourism ecosystem model by delving deep into the pivotal topics with interesting speculations on smart cities' perspectives that lay a broader foundation of smart tourism destinations. First, it discusses the interconnections and foundation of smart tourism ecosystems by proposing a general conceptual model describing traditional tourism transformation through ICTs. Second, by explicating each building block of smart tourism ecosystems and using systems methodology (systems thinking method and qualitative modeling in a frame of system dynamics) to break down the complex system of smart tourism's roles and components. Such methods are widely utilized in different fields of study to facilitate the decisionmaking process by furnishing a holistic view of the problem. For that matter, Causal Loop Diagramming (CLDs) was used as one of the powerful tools of systems thinking to depict smart tourism ecosystems. The proposed causal loop diagram considers sustainability as one of the main concerns and trying to shed some light on intricate networks of businesses, socioeconomic, and environmental subsystems in smart tourism destinations that are performing distinctively yet interdependent. This study is an ongoing process employing System Dynamics (SD) methodology for model testing and validation.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.24874/IJQR16.01-20pt_PT
dc.identifier.issn1800-6450
dc.identifier.urihttp://hdl.handle.net/10400.1/17802
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherCenter for Qualitypt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/pt_PT
dc.subjectSmart tourism destinationspt_PT
dc.subjectSmart ecosystemspt_PT
dc.subjectSustainable tourismpt_PT
dc.subjectComplex systemspt_PT
dc.subjectSystems methodologypt_PT
dc.titleSystems approach to model smart tourism ecosystemspt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage306pt_PT
oaire.citation.issue1pt_PT
oaire.citation.startPage285pt_PT
oaire.citation.titleInternational Journal for Quality Researchpt_PT
oaire.citation.volume16pt_PT
person.familyNameSerra
person.givenNameFrancisco
person.identifier0000000428330706
person.identifier.ciencia-id4D1C-9D66-8D99
person.identifier.orcid0000-0002-8461-5162
person.identifier.scopus-author-id56290841200
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication22775c38-a6c8-4162-9ac0-c1941fbf693c
relation.isAuthorOfPublication.latestForDiscovery22775c38-a6c8-4162-9ac0-c1941fbf693c

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