ESG2-Artigos (em revistas ou actas indexadas)
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- The Influence of firm characteristics and macroeconomic factors on financial performance: evidence from the portuguese hotel industryPublication . Matias, Fernanda; Rebelo, Sandra; Andraz, Georgette; Guerreiro, JoséThis study examines the determinants of the financial performance of the Portuguese hotel industry. Despite the economic relevance of the hotel industry and financial performance as an indicator of business survival, academic research on the factors that influence it in the context of this industry, particularly in Portugal, is not extensive. This study encompassed a sample of 738 hotel companies from 2016 to 2021, using data from the Orbis database. This research was based on the assumption that a company's size, liquidity, the tangibility of its assets, and debt level influence financial performance in the hotel industry, as well as the assumption that gross domestic product and consumer sentiment also affect the business success of hotel companies. By applying a panel data methodology, the findings indicate that all variables showed significant influence on financial performance, except liquidity. The analysis also reveals that smaller companies were more negatively affected by the demand decline induced by the COVID-19 pandemic. To improve the financial performance of the Portuguese hotel industry, the findings suggest that policymakers must work towards ensuring diversified sources of financing for the hotel business, such as investment subsidies, so that companies can minimize debt, especially during periods of slow economic growth. Additionally, companies must promote management strategies that enhance self-financing. Both measures could help companies increase their size, taking advantage of good business opportunities to explore economies of scale.
- How gastronomic image shapes tourism competitiveness: an approach with sentiment analysisPublication . Ramos, Celia; Pinto, KarinaThe competitiveness of tourist destinations is influenced by their relative attractiveness, which will play an essential role in their global success; gastronomy is one of the main motivations that lead tourists to visit a given destination. This research aims to investigate gastronomy's role in the destination's competitiveness and image through the analysis of online reputation, both in terms of ratings and sentiments provided by the experience, through the creation of an index of the online reputation of gastronomic image. Online restaurant reviews retrieved from TripAdvisor, from restaurants belonging to eight tourism destination regions, considered the competitive set to the Algarve, are analysed by applying sentiment analysis algorithms. With regard to the Algarve region, it was concluded that the Costa del Sol and the Tropical coast were the most competitive regions in terms of gastronomic image, where the inclusion of seafood products in meals was one of the strategic aspects used to increase the competitiveness of this region. These results can help restaurant managers and destination management organisations to better understand the different customer needs and how to increase their competitiveness.
- Mediterranean Diet: a multidisciplinary approach to develop a new territorial strategy.Publication . de Freitas, Ana; Dias Azinheira Rebelo Braz, Nídia Maria; BERNARDES, João Pedro; Cruz, Ana Lúcia; Quintas, Célia; Rodrigues Gonçalves, Alexandra; Romano, Anabela; Palma Mateus, MariaMediterranean Diet (MD) integrates territorial diversities, economic and lifestyle changes. These characteristics represent an enormous potential, for a sustainable food pattern and healthy lifestyles, biodiversity and to valorisation of local products. In 2013 Portugal joined the UNESCO MD application for Intangible Cultural Heritage. The University of Algarve, in a partnership with the Competence Centre for the Mediterranean Diet, 4 Regional Agriculture Directorates of mainland Portugal, Tavira City Council (Representative Community) and the Higher Education Institutions’ Network for MD Safe-guard, developed a set of activities with the aim of strengthening the national strategy for MD promotion and safeguard. The activities aimed to raise awareness of the MD characteristics in each territory and to enable effective articulation within the main stakeholders, in a quadruple helix – Agriculture, Health, Heritage and Tour-ism. It was possible to gather a wide range of actors with responsibility in preservation and promotion of MD in each Region. The created working groups are developing further work leading to a safeguard strategy for MD in each Region and the set-up of Regional Commissions for MD (CRDMs). Results point out the relevance of geographical indications (GI) registration of regional characteristic products as a key factor for MD safeguard.
- How gastronomic image shapes tourism competitiveness: An approach with sentiment analysisPublication . Ramos, Celia; Pinto, KarinaThe competitiveness of tourist destinations is influenced by their relative attractiveness, which will play an essential role in their global success; gastronomy is one of the main motivations that lead tourists to visit a given destination. This research aims to investigate gastronomy’s role in the destination’s competitiveness and image through the analysis of online reputation, both in terms of ratings and sentiments provided by the experience, through the creation of an index of the online reputation of gastronomic image. Online restaurant reviews retrieved from TripAdvisor, from restaurants belonging to eight tourism destination regions, considered the competitive set to the Algarve, are analysed by applying sentiment analysis algorithms. With regard to the Algarve region, it was concluded that the Costa del Sol and the Tropical coast were the most competitive regions in terms of gastronomic image, where the inclusion of seafood products in meals was one of the strategic aspects used to increase the competitiveness of this region. These results can help restaurant managers and destination management organisations to better understand the different customer needs and how to increase their competitiveness.
- An assessment model of the Algarve as a sustainable tourism destination: a conceptual frameworkPublication . Nobre Pereira, Luis; Muhs, Christina Susanne; Andraz, Jorge; Nunes, Rui Miguel da Cunha; Lança, Milene; Silva, joãoSustainable tourism assessment models emphasize the need for holistic, integrated evaluations of tourism destinations, particularly in mature and mass tourism areas. While best practices can be shared, each destination requires a tailored approach, considering its unique features like infrastructure and natural assets. Research shows that sustainable tourism should involve continuous evaluation rather than a one-time assessment. This article develops a model for the ongoing review of sustainable tourism in the Algarve, a famous sun, sea, and sand destination in Portugal. Using qualitative and quantitative methods, the model was designed by analyzing existing frameworks and their relevant dimensions. A questionnaire was then administered to local stakeholders to validate and refine the selected indicators, which were ultimately used to create a framework for monitoring sustainable tourism in the region.
- Systematic literature review on the profile of tourists in four- and five-star hotels based on online reviewsPublication . Ferreira, Ana; Renda, Ana Isabel; Correia, Marisol B.This systematic literature review analyses included peer-reviewed journals published from 1 January 2008 to 31 May 2022, using 19 keywords related to content shared by tourists and the hotel sector, in the Biblioteca do Conhecimento Online (B-on) and the Web of Science (Wos). The 39 articles considered for this analysis were classified according to the name of the journal in which they appeared and their respective year of publication, the location of the hotels analysed, the booking and opinion platform used, as well as the number of reviews and hotels studied. In addition to contributing to the existing literature on online reviews, this study provides theoretical input that hoteliers can use to aid their business performance and enable the development of further research by scholars. Although several studies analyse online reviews, these are still being little-used in the hotel industry in order to profile tourists. In this respect, this work intends to fill this research gap.
- Corporate social responsibility and sustainability through Institutional legitimacy in police forcesPublication . Briones-Peñalver, Antonio-Juan; Olmo Fernandez, Ignacio del; Fernández Cañavate, Francisco-José; Santos, José António C.This paper analyses the effect of institutional legitimacy on Corporate Social Responsibility (CSR) and sustainability in police forces through their methods and procedures (procedural justice) that determine citizens’ trust in the police, which theoretically influences organised coexistence in human communities (social effectiveness). CSR can increase collective well-being through legitimacy, sustained by police action. An anonymous citizen survey was carried out to verify the theoretical proposal to inquire about their opinions on the legitimacy, methods, and community relations between Spanish police forces and the community. The hypotheses were analysed with a structural equation system. The practical implications aspire to know the citizens’ opinions about the methods and procedures used by the Spanish police and their relations with Spanish civilians. Finally, citizens consider that police actions and procedures are institutionally and legally regulated competencies, and, therefore, citizens cannot influence them.
- Mediterranean Diet gastronomic experiences using olive oil and goat cheesePublication . Ratao, Isabel; Nunes Cabrita, Patrícia; Silva, Beatriz; Viegas, Carina; Dionísio Serra, Manuel António; Quintas, CéliaThe present study aims to develop three food formulations, spreadable olive oil, goat cream cheese, and a cold dessert made of carob and goat cheese, using local elements of the Mediterranean diet (MD), namely, olive oil, fresh goat cheese, and carob derivatives in addition to hydrocolloids. The final products, with the best spread- ability, texture and consistency, were obtained using: a) methylcellulose 6% (w/v) for the spreadable olive oil; b) Locust Bean Gum (LBG) (0.5% w/w) for goat cream cheese; and c) Goat cream cheese (43.4%), carob flour (8.7%), glucose syrup (26.1%), olive oil (14.6%), powdered goat milk (3.8%), chia seeds (0.5%), LBG (0.7%), and cinnamon for the cold dessert. Subsequently, foods were refrigerated until evaluated by a consumer panel of 101 untrained tasters aged between 15 and 49 years. All the attributes were assessed on a scale from 1 to 5. The products were well accepted by the tasters with no significant differences registered among the different age groups regarding the food attributes, except for the sweetness of the dessert. The goat cream cheese obtained the highest acceptability (4.09 f 1.16-3.88 f 0.86) and creaminess (4.22 f 0.80-4.33 f 0.65) among the youngest consumers (<30 years), while the acceptability of spreadable olive oil was evaluated with values of 3.24 f 1.33-3.17 f 1.14 by the same age group, indicating the need to add seasonings, as salt substitutes, to improve the attributes flavour and aroma. The results highlight the potential of the three formulations to expand the range of food products and processing strategies in the hospitality, catering, and food industry, as well as to provide alternative foods associated with the MD food pattern.
- Building bridges between residents and tourism: attitudinal support, emotional solidarity, and intentions for pro-tourism behavioursPublication . Lança, Milene; Nobre Pereira, Luis; Renda, Ana Isabel; Marques, João Filipe; Ramos, Celia; Martins Guerreiro, Maria Manuela; Hio Kuan Lai; Pinto, PatríciaThis study explores the relationships between residents' attitudes in support of tourism, emotional solidarity with tourists and willingness to engage in pro-tourism behaviours. Residents' support for tourism hinges on their perceived benefits and costs, as influenced by theories such as the Social Exchange Theory and the Theory of Reasoned Action. Despite extensive research on residents' attitudes and tourism support, pro-tourism behaviours remain underexplored. This study aims to fill this gap by investigating how residents' attitudes and emotional solidarity, including newly added indicators of interpersonal connection, impact their intentions for pro-tourism behaviours. Empirical data from a sample of 4,026 residents in the Algarve region, Portugal, were analysed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results of this study not only offer theoretical insights but also have practical implications for destination management. These findings underscore the importance of implementing internal marketing strategies that foster a welcoming and empathetic attitude among residents towards tourists. The study's results become directly relevant and beneficial to tourism by fostering a sense of connection and appreciation for tourists among residents.
- Literary fiction tourism: understanding the practice of fiction-inspired travelPublication . Baleiro, RitaThe allure of literary art in inducing travelling goes back centuries, but research into and expansion of literary tourism are very much twenty-first-century phenomena. In this context, Literary Fiction Tourism: Understanding the Practice of Fiction-Inspired Travel stands out as a unique and valuable addition to the field, likely to become a keystone piece in future research and management practices.