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Tourist behaviour in four- and five-star hotels in the Algarve before and during the covid-19 pandemic: an analysis of online reviews

2026-06-22Artigo científico Acesso aberto
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datacite.subject.sdg08:Trabalho Digno e Crescimento Económico
datacite.subject.sdg12:Produção e Consumo Sustentáveis
datacite.subject.sdg03:Saúde de Qualidade
dc.contributor.authorFerreira, Ana
dc.contributor.authorCorreia, Marisol B.
dc.contributor.authorRenda, Ana Isabel
dc.contributor.authorAntonio, Nuno
dc.date.accessioned2026-09-11T16:13:22Z
dc.date.available2026-09-11T16:13:22Z
dc.date.issued2026-06-22
dc.description.abstractThis study aims to examine the behaviour of tourists staying in four- and five-star hotels in Portugal’s Algarve region before and during the pandemic and to identify differences between these periods. To achieve this, 17,601 online reviews published on Trip Advisor between January 2018 and April 2023 were analysed using NVivo 14 software. The findings reveal that guest behaviour during the pandemic closely mirrored pre-pandemic patterns, except for variations related to tourists’ continent of origin.eng
dc.description.abstractEste estudio investiga el comportamiento de los turistas alojados en hoteles de cuatro y cinco estrellas en el Algarve, Portugal, antes y durante la pandemia de COVID-19. Para ello, se analizaron 17,601 reseñas publicadas en TripAdvisor entre enero de 2018 y abril de 2023, utilizando el software NVivo 14. Los resultados revelan que el comportamiento de los huéspedes durante la pandemia siguió un patrón muy similar al del período previo a la pandemia, con la excepción de variaciones relacionadas con el continente de origen de los turistas.spa
dc.description.sponsorshipUID/04470/2025; UID/04152/2025
dc.identifier.doi10.6018/turismo.711171
dc.identifier.eissn1989-4635
dc.identifier.issn1139-7861
dc.identifier.urihttp://hdl.handle.net/10400.1/29433
dc.language.isoeng
dc.peerreviewedyes
dc.publisherServicio de Publicaciones de la Universidad de Murcia
dc.relation.ispartofCuadernos de Turismo
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.titleTourist behaviour in four- and five-star hotels in the Algarve before and during the covid-19 pandemic: an analysis of online reviewseng
dc.titleComportamiento de los turistas en los hoteles de cuatro y cinco estrellas del Algarve antes y durante la pandemia de COVID-19: Un análisis basado en las reseñas en líneaspa
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage418
oaire.citation.issue57
oaire.citation.startPage411
oaire.citation.titleCuadernos de Turismo
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameFerreira
person.familyNameCorreia
person.familyNameRenda
person.familyNameAntonio
person.givenNameAna
person.givenNameMarisol B.
person.givenNameAna Isabel
person.givenNameNuno
person.identifier1484477
person.identifier.ciencia-idFE15-819A-4535
person.identifier.ciencia-idCA13-9BCA-63C0
person.identifier.ciencia-id6818-7822-D24E
person.identifier.orcid0009-0001-6764-0294
person.identifier.orcid0000-0002-1788-6114
person.identifier.orcid0000-0002-1279-0703
person.identifier.orcid0000-0002-4801-2487
person.identifier.ridM-1102-2015
person.identifier.scopus-author-id55333058000
person.identifier.scopus-author-id57193796752
relation.isAuthorOfPublicatione3754be4-1de5-4ac4-b096-db999a60b55a
relation.isAuthorOfPublicationee01864e-dec4-4285-a4b7-4ccb53d9afaa
relation.isAuthorOfPublicationb2f6d811-3733-49ba-9e50-35cf66c0b919
relation.isAuthorOfPublicationa8c814d0-4336-489f-88ad-5f2cdbdeedb0
relation.isAuthorOfPublication.latestForDiscoveryee01864e-dec4-4285-a4b7-4ccb53d9afaa

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