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Framework for the characterization of hotel websites

2014-10Conference object Restricted
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dc.contributor.authorCorreia, Marisol B.
dc.contributor.authorRamos, Célia M. Q.
dc.contributor.authorRodrigues, J. M. F.
dc.contributor.authorCardoso, Pedro J. S.
dc.date.accessioned2015-10-14T10:31:41Z
dc.date.available2015-10-14T10:31:41Z
dc.date.issued2014-10
dc.date.updated2015-10-12T17:17:56Z
dc.description.abstractNowadays the importance of websites to the tourism and hospitality industries is fundamental. Hotels, for instance, spend a huge amount of money improving their websites to show all the activities and amenities that they can provide. There are studies to evaluate website performance based on functionality, usability and other factors; nevertheless, they are not exhaustive. This paper presents a framework for the characterization of hotel and resort websites, that was applied as a case study to the websites of 5-star hotels and resorts that operate in the tourism region of the Algarve, Portugal. This framework allows us to identify a set of features for the hotel and resort websites characterization. From these features, we propose a set of comprehensive indicators, grouping them into ten fundamental information dimensions, as well as the application of these indicators and information dimensions, which allows obtaining quantitative and qualitative results.pt_PT
dc.identifier978-989-8533-24-1en_US
dc.identifier.citationCorreia, Marisol de Brito. Framework for the Characterization of Hotel Websites, Trabalho apresentado em 13th International Conference WWW/Internet 2014 (WWW/Internet 2014), In Proceedings of the 13th International Conference WWW/Internet 2014 (WWW/Internet 2014), Porto, 2014.pt_PT
dc.identifier.isbn978-989-8533-24-1
dc.identifier.otherAUT: MCO00732; CMR00726;
dc.identifier.urihttp://hdl.handle.net/10400.1/6897
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherIADIS – International Association for Development of the Information Societypt_PT
dc.subjectHotel website evaluationpt_PT
dc.subjectIndicatorspt_PT
dc.subjectInformation dimensionspt_PT
dc.subjectFrameworkpt_PT
dc.subjectCharacterizationpt_PT
dc.subjectAlgarvept_PT
dc.titleFramework for the characterization of hotel websitespt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlacePortopt_PT
oaire.citation.endPage337pt_PT
oaire.citation.startPage333pt_PT
oaire.citation.titleProceedings of the 13th International Conference WWW/Internet 2014pt_PT
person.familyNameCorreia
person.familyNameRamos
person.familyNameRodrigues
person.familyNameCardoso
person.givenNameMarisol B.
person.givenNameCelia
person.givenNameJoao
person.givenNamePedro
person.identifier.ciencia-idFE15-819A-4535
person.identifier.ciencia-idB917-D015-C2EF
person.identifier.ciencia-id8A19-98F7-9914
person.identifier.ciencia-id5F10-1C37-FE45
person.identifier.orcid0000-0002-1788-6114
person.identifier.orcid0000-0002-3413-4897
person.identifier.orcid0000-0002-3562-6025
person.identifier.orcid0000-0003-4803-7964
person.identifier.ridC-5119-2012
person.identifier.ridG-6405-2013
person.identifier.scopus-author-id55333058000
person.identifier.scopus-author-id35073165500
person.identifier.scopus-author-id55807461600
person.identifier.scopus-author-id35602693500
rcaap.rightsrestrictedAccesspt_PT
rcaap.typeconferenceObjectpt_PT
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relation.isAuthorOfPublication683ba85b-459c-4789-a4ff-a4e2a904b295
relation.isAuthorOfPublication62bebc54-51ee-4e35-bcf5-6dd69efd09e0
relation.isAuthorOfPublication.latestForDiscoveryee01864e-dec4-4285-a4b7-4ccb53d9afaa

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