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Organizational culture, internal marketing, and perceived organizational support in portuguese higher education institutions

2018-04Journal article Open access
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dc.contributor.authorSantos, Joana
dc.contributor.authorGonçalves, Gabriela Maria Ramos
dc.date.accessioned2018-12-07T14:52:26Z
dc.date.available2018-12-07T14:52:26Z
dc.date.issued2018-04
dc.description.abstractChanges imposed on public higher education institutions try to adopt some management practices in public organizations. In this study, we intend to understand how organizational culture (support, innovation, goals, rules) and internal marketing can contribute to the organizational support of employees of higher education institutions. The study was developed with a sample of 635 employees. The results show that organizational culture and internal marketing contribute to the explanation of perceived organizational support (POS). Then, through a structural equation model, it was possible to confirm the contribution of support culture and internal marketing to the explanation of POS. More studies are necessary taking students' point of view into account. These results reveal the importance of the fact that organizations need to implement a culture of support and appropriate internal communication networks that allow employees to perceive social support.
dc.description.sponsorshipFCT-Foundation for Science and Technology [UID/SOC/04020/2013]
dc.identifier.doi10.5093/jwop2018a5
dc.identifier.issn1576-5962
dc.identifier.issn2174-0534
dc.identifier.urihttp://hdl.handle.net/10400.1/11078
dc.language.isoeng
dc.peerreviewedyes
dc.publisherColegio Oficial Psicologos
dc.subjectPsychological Contract
dc.subjectAffective Commitment
dc.subjectEmployee Behavior
dc.subjectJob-Satisfaction
dc.subjectPerformance
dc.subjectOrientation
dc.subjectPerspective
dc.subjectPredictors
dc.subjectBurnout
dc.subjectModels
dc.titleOrganizational culture, internal marketing, and perceived organizational support in portuguese higher education institutions
dc.typejournal article
dspace.entity.typePublication
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/5876/UID%2FSOC%2F04020%2F2013/PT
oaire.citation.endPage45
oaire.citation.issue1
oaire.citation.startPage38
oaire.citation.titleJournal of Work and Organizational Psychology-Revista De Psicologia Del Trabajo Y De Las Organizaciones
oaire.citation.volume34
oaire.fundingStream5876
person.familyNameVieira dos Santos
person.familyNameGonçalves
person.givenNameJoana
person.givenNameGabriela
person.identifier605777
person.identifier.ciencia-id3B11-64C6-2B4C
person.identifier.ciencia-id021D-8180-2519
person.identifier.orcid0000-0003-2612-8056
person.identifier.orcid0000-0002-9480-3239
person.identifier.ridG-3578-2018
person.identifier.scopus-author-id36849019100
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccess
rcaap.typearticle
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relation.isAuthorOfPublication942898fe-06ab-496f-9842-6afc0f251fa7
relation.isAuthorOfPublication.latestForDiscovery8f650e6b-87f2-442b-93ff-ff5ba8f7dca7
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