Repository logo
 
Publication

ISO 9001 internal decertification motivations: exploring barriers and benefits of certification as withdrawal antecedents

2021-05Journal article Restricted access
Simple item page
dc.contributor.authorCandido, Carlos J. F.
dc.contributor.authorFerreira, Luis M. F. R.
dc.date.accessioned2021-09-08T10:57:54Z
dc.date.available2022-05-01T00:30:14Z
dc.date.issued2021-05
dc.description.abstractThousands of companies worldwide lose their ISO 9001 certification every year. Considering the relevance that this decertification phenomenon has achieved, this study examines the internal motivations for decertification and explores the relationships between motivations and firm's previous certification barriers and benefits. To achieve this purpose, the study develops a partial least squares structural equation model (PLS-SEM) from the literature and estimates the model based on data collected from a sample of 248 certified organisations. Results reveal that the main antecedents of internal decertification motivations are external factors, namely external decertification motivations and external certification barriers. External barriers do not disappear after certification and have a stronger influence on motivations than (lack of) certification benefits. Internal and external benefits have a small effect on motivations, and internal barriers have no significant effect. In addition, the relationship between external barriers and internal decertification motivations is mediated by external motivations. Similarly, the relation between external benefits and internal motivations is mediated by internal benefits. Currently, there are no other studies on the relationship between internal and external decertification motivations, nor studies identifying the antecedents of both motivations. Thus, the research findings constitute novel contributions to the literature and suggest relevant implications for practice.
dc.identifier.citationCarlos J. F. Cândido & Luís M. F. R. Ferreira (2021): ISO 9001 internal decertification motivations: exploring barriers and benefits of certification as withdrawal antecedents, Production Planning & Control, DOI: 10.1080/09537287.2021.1916638
dc.identifier.doi10.1080/09537287.2021.1916638
dc.identifier.issn0953-7287
dc.identifier.urihttp://hdl.handle.net/10400.1/16969
dc.language.isoeng
dc.peerreviewedyes
dc.publisherTaylor & Francis LTD
dc.subjectBarriers
dc.subjectBenefits
dc.subjectCancellation
dc.subjectDecertification
dc.subjectISO 9000
dc.subjectMaintenance
dc.subjectMotivations
dc.subjectObstacles
dc.subjectPLS-SEM
dc.subjectQuality
dc.subjectrevocation
dc.subjectWithdrawal
dc.subject.otherEngineering; Operations Research & Management Science
dc.titleISO 9001 internal decertification motivations: exploring barriers and benefits of certification as withdrawal antecedents
dc.typejournal article
dspace.entity.typePublication
oaire.citation.titleProduction Planning & Control
person.familyNameCandido
person.givenNameCarlos Joaquim Farias
person.identifier.ciencia-idDF13-9313-8491
person.identifier.orcid0000-0001-5875-1243
person.identifier.ridC-3836-2008
person.identifier.scopus-author-id6602395626
rcaap.rightsopenAccesspt_PT
rcaap.typearticle
relation.isAuthorOfPublication6e59a1a9-831d-4047-a7c0-1b8840dfcde7
relation.isAuthorOfPublication.latestForDiscovery6e59a1a9-831d-4047-a7c0-1b8840dfcde7

Files

Original bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
Cândido Ferreira 2021b ISO 9001 Internal decertification motivations (SAPIENTIA AFTER EMBARGO).pdf
Size:
520.76 KB
Format:
Adobe Portable Document Format
Download

Collections

FEC2-Artigos (em revistas ou actas indexadas)