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Holisticscape – the extended servicescape to influence tourists’ holistic health. From a systematic literature review to a research agenda

2023-11Journal article Open access
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dc.contributor.authorValente Pedro, Cristina
dc.contributor.authorMatos, Nelson
dc.contributor.authorPatrícia Valle, Patrícia Oom do Valle
dc.date.accessioned2023-11-27T11:57:21Z
dc.date.available2023-11-27T11:57:21Z
dc.date.issued2023-11
dc.description.abstractAlthough the influence of environmental stimuli on tourist behaviour has been studied extensively in relation to the experiences in tourism, it remains a reality and needs to be fully addressed. This paper presents a systematic literature review of peer-reviewed articles on tourism's environmental stimuli using three main search streams: atmospherics; servicescape; and experiencescape. Scopus and Web of Science databases were searched, and 66 papers referring to the stimuli elements in the tourism setting were identified and classified into three dimensions: physical; social; and experience. The results indicate that environmental psychology is complemented by marketing to explain the servicescape from the experience economy perspective. Based on the topic's gaps and trends, the authors propose the novel construct of a "holisticscape" as an extension of the servicescape to influence tourists' holistic health (body, mind, and spirit). Furthermore, a research agenda with three propositions is proposed to deepen the knowledge on holisticscape. The systematisation of the setting stimuli developed in this study can guide researchers and practitioners to design and operationalise the experiences for positive post-consumption behaviour.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1177/14673584231210111pt_PT
dc.identifier.eissn1742-9692
dc.identifier.urihttp://hdl.handle.net/10400.1/20166
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherSagept_PT
dc.relationResearch Centre for Tourism, Sustainability and Well-being
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectEnvironmental stimulipt_PT
dc.subjectTourism experiencept_PT
dc.subjectSystematic literature reviewpt_PT
dc.subjectHolisticscapept_PT
dc.subjectHolistic healthpt_PT
dc.titleHolisticscape – the extended servicescape to influence tourists’ holistic health. From a systematic literature review to a research agendapt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleResearch Centre for Tourism, Sustainability and Well-being
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04020%2F2020/PT
oaire.citation.titleTourism and Hospitality Researchpt_PT
oaire.fundingStream6817 - DCRRNI ID
person.familyNameValente Pedro
person.familyNamede Matos
person.familyNamePinto
person.givenNameCristina
person.givenNameNelson Manuel da Silva
person.givenNamePatrícia
person.identifier.ciencia-id9F19-62F0-8DBC
person.identifier.ciencia-idC71C-19F4-A193
person.identifier.ciencia-id1215-D615-204C
person.identifier.orcid0000-0002-3566-6369
person.identifier.orcid0000-0002-6263-5007
person.identifier.orcid0000-0002-3153-2830
person.identifier.ridAAP-1169-2020
person.identifier.ridC-3197-2018
person.identifier.scopus-author-id57195062461
person.identifier.scopus-author-id57200566502
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication89022df4-3c8d-41a6-94c5-1098fdf416d2
relation.isAuthorOfPublicatione8fd6121-7383-47ef-b228-a5c871939d14
relation.isAuthorOfPublication9edd3100-4c78-4492-bd19-469a31b7253a
relation.isAuthorOfPublication.latestForDiscovery89022df4-3c8d-41a6-94c5-1098fdf416d2
relation.isProjectOfPublicationfa579efb-63c0-486e-b05d-859542b73647
relation.isProjectOfPublication.latestForDiscoveryfa579efb-63c0-486e-b05d-859542b73647

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