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COVID-19 and people management: the view of human resource managers

dc.contributor.authorGonçalves, Sónia P.
dc.contributor.authorSantos, Joana
dc.contributor.authorSilva, Isabel S.
dc.contributor.authorVeloso, Ana
dc.contributor.authorBrandão, Catarina
dc.contributor.authorMoura, Rita
dc.date.accessioned2021-10-06T09:22:31Z
dc.date.available2021-10-06T09:22:31Z
dc.date.issued2021-09
dc.description.abstractCOVID-19 has brought an unexpected need for change within organizations, particularly regarding human resource management. The nature of this global crisis has meant that these processes remain under-systematized. The aim of this study, which uses an exploratory design and mixed-methods analysis, is to contribute to describing the changes in human resource management practices and processes that resulted from this pandemic and to present the outlook of human resource managers for the future. One hundred and thirty-six Portuguese companies participated in the study, with the answers provided by their human resource managers. Results show that the main changes have occurred in the processes of work and safety, training, work organization, recruitment and selection, induction and onboarding, and communication. The profiles that emerged showed an association between the level of change and size of the organization. There was an increase in the use of teleworking and layoffs, and a positive assessment of the organizations’ level of preparation and adaptation to this crisis. Human resource managers reported that the most evident changes in the future will be associated with the use of technology, teleworking, and work organization. These findings are of the upmost importance, as human resource managers are essential pillars in the adjustment of the organizations to this pandemic situation.pt_PT
dc.description.sponsorshipGender Research 4 COVID-19, project 126
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.3390/admsci11030069pt_PT
dc.identifier.eissn2076-3387
dc.identifier.urihttp://hdl.handle.net/10400.1/17187
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherMDPIpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectCOVID-19pt_PT
dc.subjectHuman resource managementpt_PT
dc.subjectOrganizationspt_PT
dc.subjectChallengespt_PT
dc.subjectChangespt_PT
dc.subjectPreparationpt_PT
dc.subjectAdaptationpt_PT
dc.subjectTeleworkingpt_PT
dc.subjectLayoffpt_PT
dc.titleCOVID-19 and people management: the view of human resource managerspt_PT
dc.title.alternativeCOVID-19 e gestão de pessoas: a visão dos gestores de recursos humanospt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.issue3pt_PT
oaire.citation.startPage69pt_PT
oaire.citation.titleAdministrative Sciencespt_PT
oaire.citation.volume11pt_PT
person.familyNameVieira dos Santos
person.givenNameJoana
person.identifier.ciencia-id3B11-64C6-2B4C
person.identifier.orcid0000-0003-2612-8056
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication8f650e6b-87f2-442b-93ff-ff5ba8f7dca7
relation.isAuthorOfPublication.latestForDiscovery8f650e6b-87f2-442b-93ff-ff5ba8f7dca7

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