Repository logo
 
Publication

Portuguese and spanish DMOs’ accessibility Apps and websites

dc.contributor.authorFernández-Díaz, Elena
dc.contributor.authorCorreia, Marisol
dc.contributor.authorde Matos, Nelson
dc.date.accessioned2021-05-14T09:30:40Z
dc.date.available2021-05-14T09:30:40Z
dc.date.issued2021-02-21
dc.date.updated2021-05-13T14:32:35Z
dc.description.abstract“Tourism for all” is based on three main aspects: accessible tourism, sustainable tourism and social tourism. Accessibility is an essential part of responsible and sustainable tourism. A sizable segment of the population comprises people who have a type of disability or people who are older and, as a result of age, experience diminished physical and/or mental abilities. The aim of this study is to analyze whether the mobile applications and websites of Portuguese and Spanish Destination Management Organizations (DMOs) are accessible. For this purpose, accessible destinations listed by the Tur4all project were taken as a sample for a quantitative exploratory study. Several tools related to accessibility were used to determine their level of compliance with the Web Content Accessibility Guidelines (WCAG) 2.1. The results reveal that the percentage of non-compliance with accessibility criteria is very high in DMOs in Portugal and especially in Spain. In conclusion, tourism for all is important, including its digital tools. The practical implications include guidance on accessibility for institutions and companies, as well as a need to raise awareness of its importance in the tourism sector. This is the only study that analyzes the accessibility of both apps and websites of the same institution according to the requirements in WCAG 2.1.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifierdoi: 10.3390/jtaer16040050
dc.identifier.citationJournal of Theoretical and Applied Electronic Commerce Research 16 (4): 874-899 (2021)pt_PT
dc.identifier.doi10.3390/jtaer16040050pt_PT
dc.identifier.eissn0718-1876
dc.identifier.urihttp://hdl.handle.net/10400.1/15477
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherMDPIpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/pt_PT
dc.subjectDigital accessibilitypt_PT
dc.subjectMobile applicationspt_PT
dc.subjectDestination management organizationspt_PT
dc.subjectTourism for allpt_PT
dc.subjectWCAG 2.1pt_PT
dc.titlePortuguese and spanish DMOs’ accessibility Apps and websitespt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage899pt_PT
oaire.citation.issue4pt_PT
oaire.citation.startPage874pt_PT
oaire.citation.titleJournal of Theoretical and Applied Electronic Commerce Researchpt_PT
oaire.citation.volume16pt_PT
person.familyNameCorreia
person.familyNamede Matos
person.givenNameMarisol B.
person.givenNameNelson Manuel da Silva
person.identifier.ciencia-idFE15-819A-4535
person.identifier.ciencia-idC71C-19F4-A193
person.identifier.orcid0000-0002-1788-6114
person.identifier.orcid0000-0002-6263-5007
person.identifier.ridAAP-1169-2020
person.identifier.scopus-author-id55333058000
person.identifier.scopus-author-id57195062461
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationee01864e-dec4-4285-a4b7-4ccb53d9afaa
relation.isAuthorOfPublicatione8fd6121-7383-47ef-b228-a5c871939d14
relation.isAuthorOfPublication.latestForDiscoverye8fd6121-7383-47ef-b228-a5c871939d14

Files

Original bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
jtaer-16-00050-v2.pdf
Size:
17.47 MB
Format:
Adobe Portable Document Format
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
3.46 KB
Format:
Item-specific license agreed upon to submission
Description: