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The effect of pre-trip virtual reality and on-site smart device use on accessible tourism experiences

datacite.subject.sdg10:Reduzir as Desigualdades
datacite.subject.sdg09:Indústria, Inovação e Infraestruturas
datacite.subject.sdg11:Cidades e Comunidades Sustentáveis
dc.contributor.authorChan, Chung-Shing
dc.contributor.authorWong, Shing Yan
dc.contributor.authorAgapito, Dora Lúcia Miguel
dc.contributor.authorTam, Veleda
dc.date.accessioned2026-03-10T12:57:46Z
dc.date.available2026-03-10T12:57:46Z
dc.date.issued2025-12
dc.description.abstractThis study investigates the contribution of pre-visit virtual reality (VR) experiences and the use of smart devices (SDs) in enhancing accessible tourism for visitors with hearing loss at Yim Tin Tsai Island, a rural destination in Hong Kong. A total of 163 participants, including 78 individuals with varying degrees of hearing impairment and 85 persons without reported disabilities, participated in a self-guided visit. They were randomly assigned to four groups based on whether a VR experience was provided before the visit and whether SDs were used during the visit. Post-visit focus group discussions explored challenges faced, solutions proposed, and perceptions of VR and SD applications. The findings suggest that while VR and SDs offer practical and emotional benefits, visitors with hearing loss do not perceive them as particularly effective in overcoming barriers or significantly enhancing their experiences on the island. Recommendations proposed to improve tourism experiences of visitors with hearing loss include the provision of a multi-sensory environment and information supplementing the visit in VR experiences, as well as adopting a non-intrusive and intuitive approach in presenting information on smart devices.eng
dc.identifier.doi10.1016/j.sftr.2025.100811
dc.identifier.issn2666-1888
dc.identifier.urihttp://hdl.handle.net/10400.1/28393
dc.language.isoeng
dc.peerreviewedyes
dc.publisherElsevier
dc.relationResearch Center for Spatial and Organizational Dynamics
dc.relation.ispartofSustainable Futures
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/
dc.subjectVirtual reality
dc.subjectSmart devices
dc.subjectHearing loss
dc.subjectTravel barriers
dc.subjectRural tourism experience
dc.subjectAccessible tourism
dc.titleThe effect of pre-trip virtual reality and on-site smart device use on accessible tourism experienceseng
dc.typejournal article
dspace.entity.typePublication
oaire.awardNumberUID/SOC/04020/2019
oaire.awardTitleResearch Center for Spatial and Organizational Dynamics
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UID%2FSOC%2F04020%2F2019/PT
oaire.citation.startPage100811
oaire.citation.titleSustainable Futures
oaire.citation.volume10
oaire.fundingStream6817 - DCRRNI ID
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameAgapito
person.givenNameDora Lúcia Miguel
person.identifier.ciencia-idE81D-1D5A-2CB0
person.identifier.orcid0000-0002-2568-3720
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
relation.isAuthorOfPublicationd8508ec1-aab0-413d-918f-f7d6f5d137c3
relation.isAuthorOfPublication.latestForDiscoveryd8508ec1-aab0-413d-918f-f7d6f5d137c3
relation.isProjectOfPublication2f51e7d9-5b96-44a5-8f63-fa80b771ee6a
relation.isProjectOfPublication.latestForDiscovery2f51e7d9-5b96-44a5-8f63-fa80b771ee6a

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