Faculdade de Economia
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- Work engagement and some of its antecedents: a contribution to healthcare workers performance in GhanaPublication . Adomako, Seth; Almeida, H.As nations continue to recover from the impact of the covid – 19 pandemic, developing countries such as Ghana are not an exception and as such other forms of motivation which do not involve lots of financial commitments need to be given attention to enhance employee performance for increased productivity. This work addresses the problem of over-reliance on financial forms of motivation in motivating healthcare workers in Ghana. The aim of this study was to verify the relationships between social support, engagement and empowerment in healthcare services by health workers in Ghana. One hundred health professionals whose work contributes to the delivery of quality healthcare in the health facility were administered the questionnaire. The resulting data were subjected to both descriptive and inferential statistics. The results of the T-Test revealed significant differences in gender for the variables studied, engagement, social support, and structural empowerment. Regarding empowerment (opportunity and resources), there were significant differences in means between females and males. Significant relationships between the variables social support (from superiors), a engagement – dedicação and empowerment – resources, was proved. And the mediator effect of social support (from superiors) between engagement – dedicação and empowerment – resources, was proved. Health care supervisors are fundamental components in creating the necessary social support for the development of positive work environments, which foster high levels of engagement and perception of resources empowered, by healthcare professionals. One of the limitations of this ttudy, is the convenience sample used. In future studies, longitudinal design studies would be needed to assess the effect of supervisor social support over time. It is recommended that further research include a more extensive probing into the relationship between empowerment and performance of employees trying to expand the body of knowledge in the area of engagement in Ghana to make a valid generalisation.