Escola Superior de Gestão, Hotelaria e Turismo
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Percorrer Escola Superior de Gestão, Hotelaria e Turismo por Objetivos de Desenvolvimento Sustentável (ODS) "16:Paz, Justiça e Instituições Eficazes"
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- Inclusive tourism: assessing the accessibility of Lisbon as a tourist destinationPublication . Rebelo, Sandra; Patuleia, Mafalda; Dias, ÁlvaroFull accessibility to people with reduced mobility, applied to tourism, is difficult to achieve and should not be seen in an absolute way, but as a concern to make tourism services more accessible and focused on the specific and individual needs of people as tourists. National and regional entities should adopt good practices to build a tourism of all, for all. The Delphi method was used in order to verify the accessibility and attractiveness of the city of Lisbon as a tourist destination by addressing the following objectives: to analyse the competitiveness of a destination for people with reduced mobility, to analyse if Lisbon is attractive and inclusive, considering its infrastructures, services, hospitality, tourist attractions and accessibility. The results obtained in the study show that Lisbon’s factors and resources are increasingly accessible to people with reduced mobility. Our findings reveal that entertainment, general and tourism infrastructures, accommodation, the various activities and cultural resources and the quality of services present greater accessibility for people with reduced mobility. The factors with less importance were: marketing of a destination, accessibilities, and natural resources.
- Resident empowerment in all-inclusive context: cost–benefit perception and support for sustainable tourism development in a small island destinationPublication . Santos, Edson Redy Moreira dos; Nobre Pereira, Luis; Pinto, Patrícia; Ribeiro, Manuel AlectorThis study examines the relationships among resident empowerment, perceptions of tourism costs and benefits, and support for sustainable tourism development (SSTD) in a small island destination dominated by all-inclusive resorts. Using survey data from 341 residents in Cape Verde and employing PLS-SEM analysis, results reveal significant relationships between empowerment, benefits, and SSTD. The perception of all-inclusive resorts' positive impacts moderates the relationship between empowerment and SSTD, while the perception of all-inclusive resorts' costs does not moderate any relationships. The study contributes to understanding how all-inclusive tourism development influences resident attitudes and support for sustainability in small island contexts. The findings underscore the importance of empowering residents and managing perceptions of tourism impacts to foster SSTD. Practical implications include the need for policies that promote local empowerment, equitable benefit distribution, and mitigation of negative impacts to ensure long-term sustainability of small island destinations and beyond.
