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- Ways to open innovation: main agents and sources in the Portuguese casePublication . Fernandes, Silvia; Cesário, Marisa; Barata, J. M.Facing increasing open innovation trends, Portuguese enterprises are considering the related processes and impacts. Thus, this work aims to identify the sectors whose enterprises most engage in open innovation (such as cooperation on this issue) and which sources/agents are most used. This is analyzed by sector and type of innovation as an interesting way of differentiation for better open innovation strategy delineation. Using the data from the Community Innovation Survey (CIS-2012), it first appraises the nature of the innovation process, either cooperative or firm-based, as the starting level of analysis. Then, it differentiates the results by sector illustrating which cooperation sources/agents are most used (scope) and relative intensity of use (scale). This is important to assess levels of openness and related factors. Results show that main innovating sectors in Portugal are of three types: research-based, knowledge-based and service-based. They reveal an increasing focus on knowledge and services, trends that have been leading to more active openness towards innovation. For instance, health and construction are increasing their openness for innovating and internationalizing processes. However, Portuguese innovation is still more firm-based (in-house) than cooperation-based, especially concerning new products' launching. This work and future analyzes around it can contribute to encourage the open innovation strategy in more sectors of the economy as an easy and effective way to cope with rapid trends and changes. (C) 2017 Elsevier Ltd. All rights reserved.
- The use of design as a strategic tool for innovation: an analysis for different firms' networking behavioursPublication . Cesário, Marisa; Agapito, Dora; Almeida, H.; Fernandes, SilviaCurrent research indicates that the use of design strategy in companies is related to innovation and leads to competitiveness. This research aims empirically to analyse the relationship between firms' networking behaviours and their propensity to engage in design activities. Although much of the literature on networks focuses on the relationship between the development of external linkages and innovation, we argue that small and medium-sized enterprises' (SMEs)' relationships with different agents and intermediaries, on diverse geographic scales, play an important role for how companies use design as an element of innovation. Using the Community Innovation Survey (CIS 2012) database for Portugal, a logistic regression was performed using the strategic use of design' as a binary dependent variable. We found that firms' engagement in informal relationships with heterogeneous agents, such as public customers, consultants or conference partners, is positively associated with the strategic use of design. The use of firms' internal assets as information sources also proved to be significant. Regarding market relations, the results indicate that a geographic scaling-up contributes to increasing the odds of a firm recognizing the strategic role of design for competitiveness.
- Cooperation for innovation in services: learning from consultancy in PortugalPublication . Fernandes, Silvia; Cesário, Marisa; Jesus, Bruno; Barata, Jose MonteiroThis study addresses the effects of different sources on types of innovation introduced by the Portuguese consultancy firms. It distinguishes the most influent factors in product, process, organisational and marketing innovations. The assessment framework incorporated three steps: 1) evaluating the propensity to use information sources and cooperate with external agents; 2) identifying the sources used most often during innovation; 3) deriving profiles of the sampled firms. The underlying methodology consisted of logistic regressions which have identified predictors and emphasised disparities concerning the use of internal/external sources and agents. Results suggest the potential of complementing internal sources with external knowledge for innovation purposes. Due to the economic crisis, investments tend to postpone product/service innovation type. Nevertheless, effective innovation drivers can come from customers, as sources for more tailored products/services, and from certain processes that can contribute to firms' integration and internationalisation.
- Pull attributes of the Algarve: the tourists' viewPublication . Barreira, Ana Paula; Cesário, Marisa; De Noronha, Maria TeresaThe Algarve is an internationally recognized tourist destination. The identification by tourists of the most valued attributes of this destination helps to explain the touristic demand for the Algarve. As such, the aim of this paper is twofold: to understand how tourists' socio-demographic profile influences their assessment of the main pull attributes of the Algarve, and to understand how such assessment affects the length of stay. Data were collected using a face-to-face questionnaire survey of 554 recently arrived tourists. Our results generally support previous findings. However, two results are unexpected: (1) despite "sun and beach" being the most valued attribute of the Algarve, more educated tourists value the attribute in a complementary manner with other attributes; and (2) first-time tourists from northern European countries are less impressed with the attributes of the Algarve, and, consequently, stay for shorter periods of time compared with other tourists.
- Innovation for resiliencePublication . Nunes, Adélia N.; Serrano, António; Sequeira, Bernardete; Marques, João Filipe; Jesus, Bruno; Alves, Carolina; Ferreira, Célia Marisa Fonseca; Pinto, Hugo; Silva, Joana; Teixeira, José Afonso; Barata, José Monteiro; Grave, Luís S.; Pereira, Margarida; Cesário, Marisa; Guerra, Paula; Tomé, Ricardo; Fernandes, Sílvia; Marques, Teresa Sá; Noronha, Teresa de; Álvarez, Victória del Pino; Noronha, Teresa de; Pinto, HugoLast decade is characterized by different types of crises and shocs in the socioeconomic systems, creating a turbulent context and calling for a better understanding of what the dynamic perspective of change is. For countries, regions and cities a better understanding of governance urges and calls for action.
- Past behaviour intentions, present normative beliefs, and future customer loyaltyPublication . Lampreia Carvalho, Fatima; RODRIGUES GUITA ALMEIDA, MARIA HELENA; Cesário, MarisaTourists are often motivated by a desire to reduce their impact on the environment and support local communities. By understanding the motivations and preferences of different types of tourists, destinations can tailor their offerings to attract and retain a diverse range of visitors. This study aims to determine if tourists who are attracted to the natural environment in a destination are more likely to engage in sustainable behaviors. It also explores whether easy access to information on sustainability influences decision‐making when traveling. The article raises the question of whether post‐pandemic tourists seek sustainable destinations due to both internal motivations and external influences. This article examines the convergence of pull‐push tourist motivations in sustainable destination preferences post‐pandemic. Using data from 12,101 Eurobarometer 2021 respondents from the TOP 12 countries with high pro‐environmental attitudes, the study found a confirmation of sustainable behaviors among European citizens. Future research directions and limitations are discussed.
- Lessons from the impact of global and domestic economic crises on tourists’ behaviourPublication . Cesário, Marisa; Barreira, Ana PaulaEconomic crises have been demonstrated to have profound consequences on the tourism industry. Insights from previous global economic and financial crises can provide valuable perspectives on the economic crisis accompanying the war in Eastern Europe. Through a survey conducted during the off-peak seasons of 2008, 2009/2010, and 2010/2011, we compared satisfaction with the attributes of the Algarve—a region globally recognized by the 3S’s— before global and domestic crises and after the global crisis. Our findings reveal that the international and domestic crises have not affected the image of the Algarve. However, this observation conceals shifts in how tourists perceive the destination's attributes. The valuation of accommodations and beaches declined between the pre and post-global crises. At the same time, the friendliness of locals and safety were more negatively impacted when comparing tourists’ assessments before the domestic crisis and after the global crisis. Results indicate that price reduction strategies adversely affect tourists’ assessments of the "value for money." This impact is more pronounced for tourists with higher education levels, who employ fewer "slicing" strategies. Furthermore, non-sovereign debt tourists appear to be more dissatisfied with a price reduction policy, possibly due to changes in the composition and quality of the offered packages.
- Certification, maintenance and decertification of standardised innovation management systems: Motivations, barriers and benefitsPublication . MENDES DE SABOYA, LIANA; Candido, Carlos Joaquim Farias; Cesário, MarisaThe role of standardised innovation management systems (SIMS) in fostering organisational innovation has been largely overlooked in the literature. This study addresses this gap by investigating the certification, maintenance, and decertification of SIMS. Using a descriptive and inductive methodology, the research analyses primary data from 94 Portuguese organisations with certified SIMS. The findings reveal a strong prevalence of internal motivations for certification, low implementation obstacles, and significant benefits, suggesting that these firms have successfully internalised the SIMS standard into their innovation management processes. Maintenance motivations are also strong, particularly internal ones, which align well with the critical success factors for sustaining certification. The benefits of maintaining SIMS are substantial, particularly internal benefits, as initial external motivations for certification often evolve into internal maintenance motivations. Decertification motivations and propensity are weak among the sample firms. Expectations of negative performance impacts following potential decertification are also low, likely because these organisations have effectively internalised the SIMS standard. This study is the first to explore the maintenance and decertification of SIMS, providing evidence that SIMS can deliver substantial benefits, be efficiently maintained, and continuously enhance innovation and competitiveness. As a result, most organisations exhibit little interest in decertification. The findings offer significant contributions to research and provide actionable insights for practitioners, suggesting that innovation management systems can indeed be standardised with considerable benefits.