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- Business intelligence and contribution of entrepreneurial information architecturePublication . Fernandes, Silvia BritoWe are witnessing the need for a quick and intelligent reaction from organizations to the level and speed of change in business processes. The arising problems can be: from wrong lasting information; systems not fully used or explored; slow reaction to change; etc. This requires two main confluent action methods: people to synchronize their visions, ideas and strategies in the whole organization; and, in that context, select the information that strictly answers to the performance factors at the right moment. The proposed methodology turns to the potential of approach to the entrepreneurial architecture as well as to the potential of the information system in order to integrate the data and resources needed for that performance. The modeling of an information architecture of the company and its business helps in the identification of critical information, the one which is according to the mission, prospects and business success factors.
- Information systems in healthcare: potential of mobile systems. The case of INEMPublication . Fernandes, Silvia Brito; Vieira, VitorThe information systems are an asset in the capacity of institutions to improve their business. As the potential of mobile systems is increasing, especially in healthcare, it is diagnosed the information system of INEM (National Institute for Medical Emergency) in some of its weaknesses and changes. In the case of human lives, which require speed and quality of care in a specific context and location, it is essential that healthcare institutions implement mobile and context-aware systems in order to prevent gaps in care since the first contact with the patient. This paper shows a system’s architecture, provided by the technical and functional development department of a company (Algardata) for context-oriented systems in dynamic environments. The aim is, whenever the patient changes his location, to immediately discover the services that best fit his needs and determine the resources required, including the position of professionals who are on duty nearby.
- Information systems in healthcare. The case of INEM: use of mobile systemsPublication . Fernandes, Silvia BritoInformation systems are an asset in the capacity of institutions to improve their business. As the potential of mobile systems is increasing especially in healthcare, a diagnosis is made of the information system of INEM (National Institute for Medical Emergency) in terms of some of its weaknesses and changes. In the case of human lives, which require speed and quality of care in a specific context and location, it is essential that healthcare institutions implement mobile and context-aware systems in order to prevent gaps in care from the time of first contact with the patient. This paper presents a system’s architecture, provided by the technical and functional development department of a company (Algardata) for context-oriented systems in dynamic environments. The aim is, whenever the patient changes his location, to immediately discover the services that best fit his needs and determine the resources required, including the position of professionals who are on duty nearby.
- Main differentiating issues in aligning information systems with business performancePublication . Fernandes, Silvia BritoThe information systems and technologies (IS/IT) are a decisive platform in the response capacity of organizations to the new management imperatives through new solutions that permit to improve their competitive position. As information management is a highly differentiating area, the present study compares several enterprises of different sectors, located (headoffice or branch) in the Algarve region, with the aim of systematising the main differentiating issues related with adoption, restructuring and implementation of information systems and supportive technologies. Every organization should define an accurate and in time plan which, in case of adopting and implementing information systems, has to analyse results within the same plan and on a yearly basis of the system's activity always aligned with the business strategy. Given the potential of ERP and CRM as powerful tools to guide customer-oriented understanding, greater attention is required on their economic viability for sustainable business dynamics.