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- Public sector organizations and cocreation with citizens: A literature review on benefits, drivers, and barriersPublication . Baptista, Nuno; Alves, Helena; de Matos, NelsonCocreation has captured the attention of public managers and policymakers and yet the literature focusing in the public sector is still relatively dispersed. In this literature review we present a contextualized analysis of the potential reasons that lead public sector organizations to cocreate with citizens and identify potential barriers that may hamper the adoption of cocreation in public settings. The analysis undertaken allowed us to conclude that the topic is increasingly capturing the interest of researchers, although the state of the literature is characterized by a reduced heterogeneity in research methods. We classified cocreation benefits in the public sector as innovation related, improved decision-making, and symbolic related, and we categorized the drivers for cocreation according to three broad categories: external, relation-specific and internal. Finally, we identified potential barriers of cocreation, including structural, organizational, and behavioral barriers.
- Scoping challenges and opportunities presented by COVID-19 for the development of sustainable short food supply chainsPublication . Baptista, Nuno; Alves, Helena; Matos, NelsonOver the past decades, short food supply chains attracted government and public support owing to their potential to mitigate some of the sustainability issues associated with the conventional globalized food supply system. The recent event of the coronavirus disease pandemic placed unprecedented pressure on food supply systems worldwide, and it constitutes a unique opportunity to evaluate the performance of food chains. Through a scoping review of the academic literature, this study provides a critical assessment of the implications of the pandemic on short food supply chains in multiple economies. Following the guidelines outlined in the PRISMA-ScR framework, the SCOPUS and ISI Web of Science databases were searched for the academic literature on the topic. The results of the review indicate that, besides the direct effects of the pandemic, the indirect effects resulting from public policies implemented to contain the spread of the virus affected all relevant dimensions of sustainability. Moreover, the consequences of the pandemic were more disruptive in the short food chains of low-income countries than in those of high-income countries. The main challenges and opportunities for the sustainable development of short food supply chains are identified, and recommendations for future research are outlined.
- Exploring the meaning of social innovation: a categorisation scheme based on the level of policy intervention, profit orientation and geographical scalePublication . Baptista, Nuno; Pereira, Joao; Moreira, Antonio Carrizo; Matos, NelsonThere has been a growing interest in academia regarding the term 'social innovation', including in disciplines such as sociology, administration, history, management, psychology, and economics. The literature highlights the lack of scientific clarity in the use of the term, and some scholars argue that the term is no more than a 'buzzword' or a 'fad'. This article focusses on the analysis of the conceptualizations of social innovation, contrasting sociological and economical approaches, and adopts an integrative approach to propose a categorization scheme of social innovation projects based on three distinct variables, namely the level of policy support, the profit orientation and the geographical scale. We argue that government support and the scalability of social innovations should be carefully pondered depending on the characteristics of the social innovation initiatives. We conclude that policy support should privilege social innovation initiatives that, while having the potential to deliver social good, are constrained by market failures. In addition, we also argue in favour of policy support for small bottom-up initiatives that have a profit-logic but are not sufficiently robust to survive on their own due to the liabilities of smallness and newness. Finally, we advise caution in public policies supporting scale-up strategies and highlighted the inherent challenges.
- Marketing in the public sector—benefits and barriers: a bibliometric study from 1931 to 2020Publication . Matos, Nelson; Correia, Marisol B.; Saura, José Ramón; Reyes-Menendez, Ana; Baptista, NunoThe global economy has brought economic and social changes that have led organizations to extend their vision beyond consumer and business markets. Particularly, in the marketing of public sector (MPS), the extant theoretical foundations require more comprehensive investigations not only into the main topics researchers have looked into the past, but also into the new challenges they will face in the future. Thus, the purpose of this study is to provide a thorough a bibliometric overview of the theoretical framework and to identify benefits and barriers of marketing in the public sector. We provide an overview of the theoretical framework and identify the benefits and barriers of marketing in the public sector through a bibliometric study. To achieve this objective, a systematic literature review was conducted of 3926 articles from 1931 to 2020. The results allowed the identification of four main theoretical clusters: educational, public health, social economics and urban politics. It also offered benefits and barriers in the context of MPS. Conclusions and implications to the academia and managers are drawn. Future research opportunities are also provided.