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Projeto de investigação
Research Center for Spatial and Organizational Dynamics
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The senses in tourism design: a bibliometric review
Publication . Agapito, Dora
The importance of addressing multisensory aspects in the design of tourism experiences and places has become apparent in a recent strand of research. There has been a substantial growth of studies in the last decade across different countries and journals. This paper provides an up-to-date systematic overview of the evolution of research incorporating multisensory elements rather than individual sensory modalities. These studies can assist in the understanding and design of tourism experiences and inform future research. The lexical, temporal and co-citation networks of the 99 articles selected are described, as well as the methods they use. Findings indicate that opportunities for future research on tourism experience design around the senses are related to sustainability and technology.
Tri-Collab: a machine learning project to leverage innovation ecosystems in Portugal
Publication . Marujo, Ângelo; Afonso, Bruno; Martins, Inês; Pires, Lisandro; Fernandes, Silvia C. Pinto de Brito
This project consists of a digital platform named Tri-Collab, where investors, entrepreneurs, and other agents (mainly talents) can cooperate on their ideas and eventually co-create. It is a digital means for this triad of actors (among other potential ones) to better adjust their requirements. It includes an app that easily communicates with a database of projects, innovation agents and their profiles, and the originality lies in the matching algorithm. Thus, co-creation can have better support through this assertive interconnection of players and their resources. This work also highlights the usefulness of the Canvas Business Model in structuring the idea and its dashboard, allowing a comprehensive view of channels, challenges and gains. Also, the potential of machine learning in improving matchmaking platforms is discussed, especially when technological advancements allow for forecasts and match people at scale.
“E-migrantes” y las redes sociales digitales en la construcción de un espacio transnacional: el caso de los peruanos en Portugal
Publication . Marques, João Filipe; Calla Jesús de Sousa, Yesenia
Este artículo busca comprender la influencia de las redes sociales digitales (RSD) en la vida cotidiana de los inmigrantes. Se pretende entender de qué manera estas prácticas contribuyen a la construcción de un espacio transnacional, considerando que esta expresión se refiere al mantenimiento de lazos entre los inmigrantes y su país de origen, así como a la formación de vínculos con sus compatriotas que también viven en el extranjero. El artículo recurre al concepto de “e-migrantes” para designar a aquellos que, mediante el uso de tecnologías de la información y la comunicación (TIC), permanecen conectados entre sí y con su país de origen. Como caso empírico, se estudia a los inmigrantes peruanos residentes en Portugal. La pregunta de investigación fue la siguiente: ¿de qué forma la comunidad peruana que vive en Portugal utiliza las RSD? El artículo se centra en las prácticas que emergen de la apropiación de las plataformas digitales — en particular, la construcción de “comunidades virtuales” — a través de una metodología mixta que incluye el análisis de un conjunto de entrevistas semiestructuradas, una encuesta en línea y datos estadísticos sobre el uso de las RSD.
The effect of pre-trip virtual reality and on-site smart device use on accessible tourism experiences
Publication . Chan, Chung-Shing; Wong, Shing Yan; Agapito, Dora Lúcia Miguel; Tam, Veleda
This study investigates the contribution of pre-visit virtual reality (VR) experiences and the use of smart devices (SDs) in enhancing accessible tourism for visitors with hearing loss at Yim Tin Tsai Island, a rural destination in Hong Kong. A total of 163 participants, including 78 individuals with varying degrees of hearing impairment and 85 persons without reported disabilities, participated in a self-guided visit. They were randomly assigned to four groups based on whether a VR experience was provided before the visit and whether SDs were used during the visit. Post-visit focus group discussions explored challenges faced, solutions proposed, and perceptions of VR and SD applications. The findings suggest that while VR and SDs offer practical and emotional benefits, visitors with hearing loss do not perceive them as particularly effective in overcoming barriers or significantly enhancing their experiences on the island. Recommendations proposed to improve tourism experiences of visitors with hearing loss include the provision of a multi-sensory environment and information supplementing the visit in VR experiences, as well as adopting a non-intrusive and intuitive approach in presenting information on smart devices.
Multi-level evolutionary model for smart tourism transition: a pilot test in the Andalusian region (Spain)
Publication . Puig-Cabrera, Miguel; Foronda-Robles, Concepción
The transition from traditional to smart tourism destinations requires structured theoretical models that can capture the complexity of stakeholder engagement and behavioural change. This study introduced and empirically tested the multi-level evolutionary model, which conceptualizes smart tourism development as a sequential process across four stages: knowledge, awareness, commitment, and action. The proposed framework was then validated based on a survey of 350 public and private tourism stakeholders in Andalusia (Spain) and partial least squares structural equation modelling analysis. The results confirmed significant and positive relationships between each stage and demonstrated that the adoption of smart tourism is not a one-time event but a gradual evolution requiring cumulative engagement. The findings provide empirical evidence that knowledge fosters awareness, awareness nurtures commitment, and commitment ultimately drives tangible actions towards smart tourism practices. The study offers actionable insights for destination managers and policymakers, while emphasizing the need for integrated strategies that align technological innovation, stakeholder participation, and sustainability goals to ensure the success of the smart destination transition.
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Entidade financiadora
Fundação para a Ciência e a Tecnologia
Programa de financiamento
6817 - DCRRNI ID
Número da atribuição
UID/SOC/04020/2019