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Unveiling the impacts of tourist experiences on experiential image, satisfaction, and loyalty: a study in Algarve, a European premier beach destination

2025-04-30Journal article Open access
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dc.contributor.authorMartins Guerreiro, Maria Manuela
dc.contributor.authorPinto, Patrícia
dc.contributor.authorde Matos, Nelson Manuel da Silva
dc.contributor.authorBagheri, Fatemeh
dc.contributor.authorSequeira, Bernardete
dc.contributor.authorParra, Ana
dc.date.accessioned2025-05-21T12:09:06Z
dc.date.available2025-05-21T12:09:06Z
dc.date.issued2025-04-30
dc.description.abstractThis study extends the experiential image concept by presenting a new approach. The experiential image refers to the holistic image tourists form and retain during their visit to a destination. The research involved diverse stakeholders (professionals, academics, and tourists) and draws on a large proportionally stratified sample of 2709 tourists. Exploratory factor analysis and structural equation modeling were used to determine the relevance of tourists' destination experiences to the formation of the experiential image. Specifically, experiential image was measured in the cognitive dimension through six factors: infrastructures, local culture, eco-friendly features, entertainment, local gastronomy, and landscape. The subsequent affective dimension was measured through three factors: joyful, family-safe, and glamorous. The results demonstrate how tourists' experiences shape their experiential image, satisfaction, and loyalty. The study's novel approach also has considerable relevance for other similar destinations that can benefit from the tested conceptual framework.eng
dc.identifier.doi10.1177/13567667251335045
dc.identifier.eissn1479-1870
dc.identifier.issn1356-7667
dc.identifier.urihttp://hdl.handle.net/10400.1/27142
dc.language.isoeng
dc.peerreviewedyes
dc.publisherSAGE Publications
dc.relationResearch Centre for Tourism, Sustainability and Well-being
dc.relationTurExperience - Tourist experiences' impacts on the destination image: searching for new opportunities to the Algarve.
dc.relation.ispartofJournal of Vacation Marketing
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subjectExperiential image
dc.subjectPictorial destination image
dc.subjectIndustry stakeholders
dc.subjectTourist satisfaction
dc.subjectTourist loyalty
dc.titleUnveiling the impacts of tourist experiences on experiential image, satisfaction, and loyalty: a study in Algarve, a European premier beach destinationeng
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleResearch Centre for Tourism, Sustainability and Well-being
oaire.awardTitleTurExperience - Tourist experiences' impacts on the destination image: searching for new opportunities to the Algarve.
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04020%2F2020/PT
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/Concurso de Projetos de Investigação Científica e Desenvolvimento Tecnológico nos domínios Prioritários do Turismo, das Energias Renováveis e TIC - Programa Operacional do Algarve - 2018/SAICT-ALG%2F39588%2F2018/PT
oaire.citation.titleJournal of Vacation Marketing
oaire.fundingStream6817 - DCRRNI ID
oaire.fundingStreamConcurso de Projetos de Investigação Científica e Desenvolvimento Tecnológico nos domínios Prioritários do Turismo, das Energias Renováveis e TIC - Programa Operacional do Algarve - 2018
oaire.versionhttp://purl.org/coar/version/c_970fb48d4fbd8a85
person.familyNameMartins Guerreiro
person.familyNamePinto
person.familyNamede Matos
person.familyNameBagheri
person.familyNameSequeira
person.givenNameMaria Manuela
person.givenNamePatrícia
person.givenNameNelson Manuel da Silva
person.givenNameFatemeh
person.givenNameBernardete
person.identifier.ciencia-id0616-9DC2-CCD3
person.identifier.ciencia-id1215-D615-204C
person.identifier.ciencia-idC71C-19F4-A193
person.identifier.ciencia-id2514-8B17-F79C
person.identifier.ciencia-id301F-0245-8735
person.identifier.orcid0000-0002-6398-9712
person.identifier.orcid0000-0002-3153-2830
person.identifier.orcid0000-0002-6263-5007
person.identifier.orcid0000-0001-7723-1091
person.identifier.orcid0000-0001-5799-1763
person.identifier.ridC-3197-2018
person.identifier.ridAAP-1169-2020
person.identifier.scopus-author-id38361439300
person.identifier.scopus-author-id57200566502
person.identifier.scopus-author-id57195062461
person.identifier.scopus-author-id55523488600
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
project.funder.nameFundação para a Ciência e a Tecnologia
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