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Tourists' perceptions of beach quality improvement during the off-peak season: a segmentation approach

2021Journal article Open Access
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dc.contributor.authorPereira, LN
dc.contributor.authorLukoseviciute, Goda
dc.date.accessioned2021-05-31T13:01:43Z
dc.date.available2021-05-31T13:01:43Z
dc.date.issued2021
dc.description.abstractRecently coastal tourism has increased rapidly and has negatively affected environmental, social and cultural sustainability. The Algarve is the main sun-and-sea tourism destination in Portugal, with a large number of beautiful beaches. Due to negative tourism impacts and climate change, coastal tourism management tools need to be assessed and implemented. Most beach areas have the dual mandate of conserving coastal natural resources and providing opportunities for recreation and tourism. This paper aims to identify off-peak season beach users' profiles and to segment them according to their priorities for sustainable beach management in the face of climate change and seasonality balance. Four beaches with different types were chosen in the municipality of Albufeira as case studies: an urban, a rural, a resort and a remote beach. A cluster analysis was applied to data collected through a survey applied to 200 tourists through face-to-face interviews. The survey aimed to measure beach visitors' opinion about beach environment and services, as well as about the importance of 25 quality beach attributes. The cluster analyses generated three segments of beach users with the following profiles: comfort and food lovers, young and active environmentalists and sustainable minimalists. The results provide valuable information and insights for both academics and beach managers, who can adjust their management tasks to suit market segments and their preferences, fulfilling emerging environmental policies.pt_PT
dc.description.sponsorshipUIDP/SOC/04020/2020pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.18089/tms.2021.1702
dc.identifier.eissn2182-8466
dc.identifier.urihttp://hdl.handle.net/10400.1/15515
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherEscola Superior Gestão, Hotelaria & Turismo - Universidade do Algarvept_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/pt_PT
dc.subjectSegmentationpt_PT
dc.subjectSustainable beach managementpt_PT
dc.subjectBeach users' perceptionpt_PT
dc.subjectBeach qualitypt_PT
dc.titleTourists' perceptions of beach quality improvement during the off-peak season: a segmentation approachpt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage28pt_PT
oaire.citation.issue2pt_PT
oaire.citation.startPage17pt_PT
oaire.citation.titleTourism & Management Studiespt_PT
oaire.citation.volume17pt_PT
person.familyNameNobre Pereira
person.familyNameLukoseviciute
person.givenNameLuis
person.givenNameGoda
person.identifierLukoseviciute Goda
person.identifier.ciencia-id6114-E329-972E
person.identifier.ciencia-id921C-3122-889F
person.identifier.orcid0000-0003-0917-7163
person.identifier.orcid0000-0003-0395-3707
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication090a6604-b604-414b-a8d2-c4dc731b7b51
relation.isAuthorOfPublicatione8f19ee9-c99a-414e-9d1d-7548d84f1831
relation.isAuthorOfPublication.latestForDiscovery090a6604-b604-414b-a8d2-c4dc731b7b51

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