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Key factors in tourism management to improve competitiveness in Latin America

2021Journal article Restricted access
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dc.contributor.authorGuaita Martínez, José Manuel
dc.contributor.authorSerdeira Azevedo, Paula
dc.contributor.authorMartín Martín, José María
dc.contributor.authorPuertas Medina, Rosa María
dc.date.accessioned2022-02-23T12:15:03Z
dc.date.available2022-02-23T12:15:03Z
dc.date.issued2021
dc.description.abstractPurpose This paper analyzes tourism competitiveness in Latin America, providing a country-level ranking of tourism competitiveness. The study also identifies which areas of management to focus on in order to increase competitiveness in each case. Design/methodology/approach The study is based on the variables used by the World Economic Forum (WEF) to measure tourism competitiveness. The DP2 distance method is used to create a synthetic indicator. This method helps identify which areas best explain differences in competitiveness between countries. Findings In tourism, the most competitive Latin American countries are Costa Rica, Chile, Panama, Mexico and Uruguay. The areas that best explain the differences between countries relate to cultural and natural resources, the implementation of information and communication technologies (ICTs), international openness and transport infrastructure. These are therefore priority areas for tourism managers. Practical implications This paper provides detailed analysis for each country. The situation in each country is presented in terms of the key areas highlighted by the analysis. This approach can aid the individual decisions of companies and public managers, thus enhancing tourism competitiveness. This greater competitiveness can strengthen the tourism sector, which is crucial in uncertain times. Originality/value Based on a synthetic indicator, this research offers the first country-level analysis of tourism competitiveness in Latin America. The study is also novel in its ability to detect the areas where action should be taken to improve tourism competitiveness. This analysis offers an alternative to the WEF Travel and Tourism Competitiveness Index (TTCI), which has certain weaknesses. The results can help enhance tourism competitiveness in Latin American countries through the specific recommendations presented in this paper.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1108/ARLA-07-2021-0131pt_PT
dc.identifier.issn1012-8255
dc.identifier.urihttp://hdl.handle.net/10400.1/17596
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherEmeraldpt_PT
dc.subjectSynthetic indicatorpt_PT
dc.subjectCompetitivenesspt_PT
dc.subjectLatin Americapt_PT
dc.subjectTourismpt_PT
dc.subjectIndicador sinteticopt_PT
dc.subjectCompetitividadpt_PT
dc.subjectAmerica Latinapt_PT
dc.subjectTurismopt_PT
dc.titleKey factors in tourism management to improve competitiveness in Latin Americapt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.titleAcademia Revista Latinoamericana de Administraciónpt_PT
person.familyNameSerdeira Azevedo
person.givenNamePaula
person.identifier.ciencia-id6C1F-D5CE-DF23
person.identifier.orcid0000-0002-0775-5604
rcaap.rightsrestrictedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationd2f4adaf-23c9-4dfa-bb18-008120fccbbd
relation.isAuthorOfPublication.latestForDiscoveryd2f4adaf-23c9-4dfa-bb18-008120fccbbd

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