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Exploring the role of personal and job resources in professional satisfaction: the case of the hotel sector in Algarve

2022-07Journal article Restricted access
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dc.contributor.authorViseu, J.
dc.contributor.authorPatrícia Valle, Patrícia Oom do Valle
dc.contributor.authorJesus, S. N.
dc.date.accessioned2023-03-13T13:29:58Z
dc.date.available2023-03-13T13:29:58Z
dc.date.issued2022-07
dc.description.abstractPurpose This study aims to follow the Job Demands-Resources model to understand how: job resources (organisational health and organisational support) were related to work engagement through intrinsic motivation (personal resource); and intrinsic motivation was associated with job satisfaction through work engagement. Design/methodology/approach Data were collected from 504 workers (50% women and 50% men; M = 39.48 years old, SD = 11.98) at four- and five-star hotels from the Algarve, Portugal. Through structural equation modelling, using the maximum likelihood estimation method, nine research hypotheses were tested. Findings Results indicated that intrinsic motivation mediated the relationship between organisational health and work engagement. Work engagement mediated the association between intrinsic motivation and job satisfaction. Practical implications Hotel managers must promote a supportive work environment and demonstrate openness to receiving suggestions from employees. Employees should also be informed about their hotel's business model and operation. At the task design level, challenging and stimulating tasks should be created and job rotation policies should be implemented to foster work motivation. Also, managers must recruit employees that present positive emotions, proactivity and stress and time management skills. Originality/value This study considered the role of organisational health as a job resource, a new concept in hospitality. The selected personal resource, intrinsic motivation, is different from positive psychological capital, the typical resource used in hospitality studies.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.1108/IJCTHR-02-2021-0049pt_PT
dc.identifier.eissn1750-6190
dc.identifier.urihttp://hdl.handle.net/10400.1/19238
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherEmeraldpt_PT
dc.relationResearch Centre for Tourism, Sustainability and Well-being
dc.subjectJob satisfactionpt_PT
dc.subjectWork engagementpt_PT
dc.subjectIntrinsic motivationpt_PT
dc.subjectOrganisational supportpt_PT
dc.subjectJob demands-resourcespt_PT
dc.subjectOrganisational healthpt_PT
dc.titleExploring the role of personal and job resources in professional satisfaction: the case of the hotel sector in Algarvept_PT
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleResearch Centre for Tourism, Sustainability and Well-being
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04020%2F2020/PT
oaire.citation.issue1pt_PT
oaire.citation.titleInternational Journal of Culture, Tourism and Hospitality Researchpt_PT
oaire.citation.volume16pt_PT
oaire.fundingStream6817 - DCRRNI ID
person.familyNameViseu
person.familyNamePinto
person.familyNameNeves de Jesus
person.givenNameJoão
person.givenNamePatrícia
person.givenNameSaúl
person.identifier.ciencia-id3218-A106-0370
person.identifier.ciencia-id1215-D615-204C
person.identifier.ciencia-id9A12-2DA2-4C0F
person.identifier.orcid0000-0002-9817-7300
person.identifier.orcid0000-0002-3153-2830
person.identifier.orcid0000-0003-2019-1011
person.identifier.ridB-9309-2016
person.identifier.ridC-3197-2018
person.identifier.scopus-author-id57016685300
person.identifier.scopus-author-id57200566502
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsrestrictedAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublicationaac22f80-7600-4596-9b60-770238a50b9e
relation.isAuthorOfPublication9edd3100-4c78-4492-bd19-469a31b7253a
relation.isAuthorOfPublication440a7f91-c74d-472c-8228-0c2db46d6cbb
relation.isAuthorOfPublication.latestForDiscoveryaac22f80-7600-4596-9b60-770238a50b9e
relation.isProjectOfPublicationfa579efb-63c0-486e-b05d-859542b73647
relation.isProjectOfPublication.latestForDiscoveryfa579efb-63c0-486e-b05d-859542b73647

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